It's a beautiful location. Our room had some mildew in the bathroom from the Cleaners missing spots. Not good sign.
AC was absolutely atrocious. Had then send a tech to look at it. He closed the service call with no Remedies. Could not get the room warmer than 75 the whole trip. This is the second trip at zermatt where the ac sucked. It's enough that I don't wanna go back there it was so miserable tey8ng to sleep.
Alexander
Alexander ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 18์ผ
Communication solves all issues
I came for an official trip. Considering the nature of the trip, this was prudent to have a good night sleep and comfort to get recharged for the next day. After I made reservation, I made a phone call and requested for a room of my choice . I am so glad that all my requests were understood and considered. The front desk is super helpful and all the members of the team are friendly and knowledgeable.
I am glad that I chose to stay at Zermatt.
Zaigham
Zaigham ๋, 5๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 15์ผ
Russell
Russell ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 12์ผ
Karly
Karly ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 1์ผ
Terry
Terry ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 21์ผ
Welcome to 1992
I am not one to leave reviews, but this experience mandates notice to other travelersโฆ I did not think this resort was that old, but the entire experience felt like we were staying in 1992โฆ I reserved what was described as the penthouse suiteโฆ That would imply that youโre going to have a roomie comfortable Semi modern room at worstโฆ, The air conditioning would not work. It was extremely noisyโฆ The room is relatively small versus the description with a lovely view of a parking lotโฆ Would definitely not recommendโฆ On a positive note the front desk staff was at least friendly. The general area is very beautifulโฆ Absolutely time to update this property or bulldoze it and start over.
David
David ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 18์ผ
It was comfortable. The dishwasher wasnt working.
Michael
Michael ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 15์ผ
Very clean, very nice.
John
John ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 9์ผ
Jared
Jared ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 5์ผ
Lorinda
Lorinda ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 5์ผ
Wonderful hotel great service. Beautiful atmosphere. We only stayed one night but we couldโve stayed a week and enjoyed so much more.
Lyndsie
Lyndsie ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 27์ผ
Very nice
The kids had a lot of fun. We loved the mi I golf and carousel. The grounds are beautiful and the room was comfortable for a family of 5
Amber
Amber ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 25์ผ
JOHN
JOHN ๋, 5๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 21์ผ
Alice
Alice ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 18์ผ
Great property. Comfy room. The additional resort fee was not clearly explained on Hotels.com, so it was an unpleasant surprise when we arrived. Otherwise, great place.
Kersten R
Kersten R ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 12์ผ
Jacob
Jacob ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 7์ผ
Lance
Lance ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 5์ผ
Quiet, comfortable, and fun.
Nice place. I appreciated their beautiful and adorable mini golf course that was included in the resort fee fees. Though I didnโt use the pool, it did look tempting and the water felt nice temperature.
The room was comfortable and homey. I do wish there was a mini fridge and microwave, and that I could cast my device to the TV. There were a lot of channels to choose from though. They need to upgrade their port connections for chargers. They only had USB, and a lot of things use USB-C now. I liked the soaps and other toiletries. They smelled good. I like that our room was quiet.