For a Hilton, we were extremely disappointed in the condition of the room upon arrival, but it only got worse from there. Our sink would not drain ( we asked maintenence to fix, they came, but still did not drain)our water took 20 minutes to heat up for the shower, the drywall was falling apart, wallpaper peeling off, wires zip tied above our window, fan not working in the bathroom and the light above the toilet was leaking water from floor above.
Customer service was friendly and kind and switched our rooms, but we ran into some of the same issues above.
We were very disappointed that our families all booked this hotel without researching it more, we would have loved to stay in a newer, cleaner and less problematic hotel while we were visiting.
Eric
Eric ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 15์ผ
My only complaint is if you use AT&T, you will probably have ZERO cell service inside the building. Other than that, really nothing to complain about.
Graham
Graham ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 14์ผ
Nice staff,
Great beds
Arron
Arron ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 5์ผ
Friendly staff and clean rooms. Amenities were great! 2 pools, one inside and one outside. Suite rooms are very spacious!
KELLY
KELLY ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 3์ผ
TV and Phone not working in first room. HVAC blower running all night. Bed not comfortable.
James
James ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 27์ผ
Great stay
Staff were great, especially Riley! There was a musty smell in the hallways and the desk/table in our room had a board that was supposed to be attached to the wall but was propped up underneath instead. The shower was AMAZING!
Janelle
Janelle ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 10์ผ
Nice clean and comfortable.
Raqunette
Raqunette ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 28์ผ
Akron getaway
Told front desk toilet was loose no tech game to fix. Asked for extra linen non was brought up. Hotel was undergoing reno and there was an unpleaseant smell in the elevator. I was unable to connect my fire stick to the TV. Other then that bed was comfy.
Carltony
Carltony ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 22์ผ
Gina
Gina ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 14์ผ
Pet Friendly with Fee
Just okay. They advertise as pet friendly which is great but they donโt disclose a $50 non-refundable fee until you check in. I didnโt appreciate the surprise.
Jennifer K
Jennifer K ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 10์ผ
Kent
Kent ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 6์ผ
I didnโt love the lighting in the bathroom mirror. lol other than that didnโt have anything negative to say about the place. Comfortable, clean, everything worked! Only interacted with one employee at the front desk but was nice and friendly and gave us a cookie. lol didnโt use the restaurant or pools so canโt comment on that.
Jessica
Jessica ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 4์ผ
Demetri
Demetri ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 3์ 29์ผ
Under construction
This property is under construction for renovations. The hallway on the 2nd floor and elevator shafts smelled like sewer gas. The side of the tub looked like someone spilled coffee down the side of it a few guests ago.