John Paul II - Balice Airport (KRK) - 25 min drive
Turowicza Station - 10 min drive
Kraków Łobzów Station - 15 min drive
Kraków Główny Station - 21 min walk
Airport shuttle (surcharge)
Restaurants
Hawełka - 1 min walk
Café Restaurant Europejska - 1 min walk
Morskie Oko. Restauracja - 2 min walk
Restauracja Pod Gruszką - 1 min walk
Burger King - 2 min walk
About this property
Hotel Stary
Hotel Stary features a rooftop terrace and puts you just steps from Main Market Square. You can visit the spa to be pampered with deep-tissue massages, body scrubs, or reflexology, and TRZY RYBKI, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 indoor pools, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff and location.
Languages
English, French, Polish, Russian, Spanish
At a glance
Hotel size
78 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets allowed (1 total)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Secured onsite valet parking (PLN 150 per day; includes in/out privileges)
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
Children's menu
What to do
Bicycle rentals nearby
Golfing nearby
Scooter/moped rentals nearby
Segway rentals/tours nearby
Working away
Business center
2 meeting rooms
Computer station
Conference space (1938 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Rooftop terrace
Fitness center
2 indoor pools
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Turndown service
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Special features
Spa
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and Turkish bath/hammam.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
Dining
TRZY RYBKI - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 140 for adults and PLN 100 for children
Airport shuttle service is offered for an extra charge of PLN 120 per person (one-way)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for PLN 200 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 200 per pet, per stay
Parking
Secured valet parking costs PLN 150 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 18 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Stary
Hotel Stary Krakow
Stary Hotel
Stary Krakow
Stary Hotel Krakow
Stary Hotel Krakow
Hotel Stary Hotel
Hotel Stary Kraków
Hotel Stary Hotel Kraków
Frequently asked questions
Does Hotel Stary offer free cancellation for a full refund?
Yes, Hotel Stary does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Stary?
Yes, there are 2 indoor pools. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Hotel Stary?
Yes, pets are welcome, with a limit of 1 total. There's a charge of PLN 200 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Stary?
Yes. Valet parking costs PLN 150 per day.
Is airport shuttle service offered by Hotel Stary?
Yes, an airport shuttle is available. The charge is PLN 120 per person one-way.
What are the check-in and check-out times at Hotel Stary?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Stary and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and enjoy a swim in one of the 2 indoor swimming pools. Hotel Stary also has a sauna and a steam room.
Are there restaurants at or near Hotel Stary?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Hotel Stary like?
Hotel Stary is in Kraków Old Town, a short 1-minute walk from Main Market Square and 15 minutes' walk from Wawel Castle. Travelers say that the hotel is in a great location.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 28, 2024
Five Stars for Stary
A beautiful hotel, with an excellent onsite restaurant and great breakfast. Also, they have a wonderful pool, sauna, steam room and spa. Highly recommended if you want to be in the heart of Kraków’s vibrant Old Town.
Marc
Marc, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 28, 2024
SJ
SJ, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
Rooms were nice and spacious and staff was very nice and helpful. Great location.
Mary
Mary, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
A wonderful hotel
A wonderful hotel. The pool underground is amazing. close to everything.
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
David
David, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
A great place in a central location. It's a one minute stroll to the main square with lots of food and drink options. Rooms were very stylish and a little different to the norm. Friendly and helpful staff. Very nice looking restaurant, but possibly a bit overpriced for the area.
Some of the fancy lighting in the room didnt work properly.
All in all, a great few nights away.
Ben
Ben, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Sep 28, 2024
This hotel is superb. The style combines modern and traditional which goes well with the surrounding Krakow old town. The spa facilities were fantastic with pool, sauna, and steam room I didn’t want to leave the hotel!
Katie
Katie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 26, 2024
The location was excellent, and the staff extremely friendly and efficient. I ate in the restaurant and the food was exceptional. I really enjoyed this hotel.
Ruth
Ruth, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 13, 2024
Excellent stay.
Excellent location of hotel, very friendly and polite staff, very clean with superb facilities.
Michael
Michael, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2024
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Ms. Suzanne Jeanne
Ms. Suzanne Jeanne, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 9, 2024
Nina Margaretha
Nina Margaretha, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 2, 2024
Ralph
Ralph, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 22, 2024
Gregory
Gregory, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Greg
Greg, 3-night trip
Verified Wotif guest review
10/10 Exceptional
Aug 19, 2024
The hotel is a wonderful blending of old and modern. It is conveniently located in the heart of the old town, and the staff were extremely friendly and helpful.
Greg
Greg, 1-night trip
Verified Wotif guest review
8/10 Very Good
Aug 16, 2024
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 9, 2024
Holly
Holly, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 7, 2024
A stellar staff! Never have I received the caliber of friendly and welcoming service as I did upon my arrival with Małgorzata and departure with Klaudia at Hotel Stary. Malgorzata allowed my early arrival and Klaudia my late departure. Their colleagues at the spa were so supportive and friendly. I felt like a queen for my entire stay. Not bad for a woman from South Bend, IN in the USA. Thank you!!
Amy
Amy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 26, 2024
It is truly one of a kind hotels with a beautiful interior design mixing modern and old charm.
The team is very professional and attentive.
My favorite hotel to stay in Cracow.
Tomasz
Tomasz, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 25, 2024
Margaret
Margaret, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 10, 2024
Leigh
Leigh, 2-night trip
Verified Expedia guest review
6/10 Good
Jul 8, 2024
In general the hotel did not meet my expectations as a 5 star hotel, especially the staff was not very welcoming.
Xiaoying
Xiaoying, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 8, 2024
Beautiful property. Great location, lovely rooms, able and obliging front desk. My one complaint is the rooftop bar: the service is sullen and incompetent (orders botched, indifferent wait staff). Going up there is like migrating from a fine hotel to a third-rate one.
David
David, 1-night business trip
Verified Expedia guest review
8/10 Very Good
Jul 2, 2024
A delightful stay
This is a really lovely hotel. It’s thoughtfully designed, very well located, and the staff are excellent.
Verified traveler
3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 1, 2024
Air conditioning was inadequate could not cool room in heater room