We arrived at the Hyatt and noticed our credit card was charged before we even checked in. When we inquired about this at the front desk, we learned that it was a new policy. To add to our frustrations, my parents were placed on a separate floor from us.Upon checking in, I spotted a sign indicating that trailer parking was prohibited. I asked about parking options, and they suggested that we check with the church next door for permission. Unfortunately, no one was at the church, and the phone went unanswered, so we ended up having to unhook both trailers.When we finally reached our room, we encountered several issues: the barn-style bathroom door was damaged and wouldn't close properly, the toilet appeared to have been used, there was no toilet paper, and the sink was dirty. We called for maintenance and were put on hold for an extended period. When the maintenance worker finally arrived, he smelled of marijuana and confirming that they had been working on the room. This prompted us to move to a different room.
The same maintenance worker verified the new room beforehand, claiming he checked the TV to ensure it worked and powered it on. However, once we settled in, we found that there was no remote to turn off the TV, and there was no button on the television itself. Our attempts to contact the front desk via the room phone, but the phone did not work. We tried text messaging received no response. We even tried calling the main number, but no one answered. No more room to typ
