2/10 - 별로예요
2025년 10월 19일
This was by far the worse experience, a simple check in took a turn , I was assigned to a room that had a horrible smell to urine something , after complaining this was not healthy for my one year that just started walking to be around they changed me to another room and was told my stay would be reimbursed for this horrible experience ,
Later I learned the hotel staff knew this room was off limits and still my family was assigned to it ! Through out my stay I leaned there was a lady that lived in this room for 5 years and had so many dogs and 10 cats ! This is crazy why was this rooms carpet not stripped , this is really unhealthy for anybody to stay in this room !!
Room 411 is not a room safe to stay in , number of problems with this hotel but the staff is understanding and helpful.
Currently waiting on hotels.com to reimburse me for my stay since the hotel agreed to not charge me for this stay horrible experience.
Alma
Alma 님, 1박 가족 여행
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