Very clean and comfortable. Unfortunately, alll service personnel...front desk, cleaning staff, manager, and head of housekeeping, with the exception of the awesome maintainance operator were rude. They are all black except the maintainance worker who was Hispanic. I felt like it was because I'm white. It was very uncomfortable.
Timothy
Timothy ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 12์ผ
My daughter celebrated her 16th birthday and I could not have selected a better place to celebrate this momentous occasion. The staff were very polite and welcoming. The palms offer is the best in hospitality.
Star who works at the front desk was very helpful and has a sweet personality.
I am definitely booking reservations to return for another stay.
Mandy
Mandy ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 4์ผ
Fine for the price
This place is fine if you are using it as a base to explore the island. It is not a place to hang out and relax. My top floor ocean view room was great. The ac worked and the bed was comfortable. But the property is run down from prior hurricanes. But it 1/3 the cost of other properties so you get value.
Daniel
Daniel ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 21์ผ
Good experience
Charmaine
Charmaine ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 21์ผ
Staff was friendly,this property is not ready to open , there was loud drilling above us early in the morning and pool was closed,had to checkout early
Jason
Jason ๋, 7๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 20์ผ
steve
steve ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 20์ผ
Pretty location but very run down
The property is a great location but it is severely run down. Minimal employees, only one person running the bar and restaurant. Pool had an electric cord in the water running the light which seemed dangerous. It is a shame that such potential hasnโt been kept up
Christian
Christian ๋, 5๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 19์ผ
Staff are amazing
Christine
Christine ๋, 6๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 17์ผ
It was oksy
Fransheska
Fransheska ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 17์ผ
Mary Lee
Mary Lee ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 16์ผ
Disappointed..
The property was in disrepair. We asked for someone to address our concerns..
Are concerns were not fixed and we never heard from anyone telling us why they weren't.
Frank
Frank ๋, 11๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 14์ผ
Yomaris
Yomaris ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 13์ผ
This was a beach front room. Iโd love it. It was very quiet room. Room service was daily. I also love the pool are and the food was very good. The beach was awesome and the personnel very nice and friendly. Some nights there was a DJ with good music. I would definitely return.
Rafael
Rafael ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 12์ผ
Seguridad y tranquilidad
Miguel Massas
Miguel Massas ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 12์ผ
The staff was extremely friendly and accommodating. Their hotel is a little dated and the restaurant wasn't always open because of staff shortages but when open the food was excellent. Nice and peaceful as well.
Nicole
Nicole ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 12์ผ
Had a Great Vacation on the beach! Came for amazing views, peace and quiet. That's exactly what we got! Staff was great and accommodating.
Brian
Brian ๋, 7๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 11์ผ
Everybody was extremely friendly and willing to help. Food was excellent. Definitely recommend.
Brian
Brian ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
CheapTickets ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 6์ผ
The worst experience, my room air didnโt work, the tv didnโt work . They accused my husband of taking down the door number, when he didnโt . He shut the door and the door number fell off . Then they charged our card $60, they lied and said I threw water on one of the laundry women when I didnโt . I do not recommend anyone to come here .