바우만부리

Terrible breakfast , very dirty smelly room , staff rude impolite , housekeeping staff need training , food terrible , all in all it’s needs new management - never stay again , charged a joining fee ?? For my friend to come to my room - what is this

Rooms very old and out dated Mattresses hard as a rock. Very wet old damp smell. Noisy..Aircon blew warm air. Elevator kept breaking down.

We are very very very disappointed with the manners and how they treated us on our last day of our trip. We rented a motorbike and parked outside the hotel around 1am. The next morning we had a pick up service for our island hopping activity and when we get back around 4pm and wanted to stroll around with our motorbike we found out that there are some damage with the bike already!! And no one was admitting who touched it nor bumped with it. We were very very disappointed how they handled the situation. We asked for a cctv and the supervisor said they would look into it in the next 2hours, so we took a shower and just wasted time in the room for awhile, but after 2 hours there was no cctv provided reason was there was no more IT in the office to check on it. The securities was saying that around 4pm we used the bike! And that it was our fault that It got damage!! how could we damage it when we know that there was a fault already! The manager said that they have contacted the I.T and could provide CCTV in 30mins. so again, we waited and had dinner around, when we got back after 40mins, THE MANAGER HAD LEFT THE HOTEL AND NO CCTV AND NO ONE COULD HELP US AT ALL. Disgusting service! We were so frustrated and so mad that no one was able to man up and admit it. We are sure they know who was it but just trying to cover it up. We had to pay 10000baht for the damage that we didnt even make!!!!!! IMAGINE ON OUR LAST DAY!!! How much money we have left!! DISGUSTING SERVICE!!!!!

We have stayed at the Baumanburi a number of times in the past but possibly never again. We were allocated a "Superior" room in the front section of the hotel overlooking a busy road. In our previous stays we were unaware that there was even a possibility of return visitors being relegated to such average facilities. The balcony had a very noisy A/Con which rattled away all night and blew hot air on you if you chose to sit outside.The bathroom basin has only cold water. The shower was very nice but lacking in handrails for support. Our return visit was for our 55th Wedding Anniversary and was duly noted on our booking form to the hotel on but that was of no concern to the very indifferent lady who was in charge at the reception desk. There was to be no discussion about room allocations and that was the end of story. Aod at the breakfast was very attentive and looked after us well. Just felt let down on this visit overall.

Good if dated hotel