Nice clean room. Left a folded white top on a clean unused towel in the wardrobe and sadly it was removed for the laundry....informed not possible to return.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 15์ผ
Lack of staff manners and customer service
It was Just Ok, reception and some staff could have been more friendly, sour faces or completely ignored by majority of staff. Example; 1)asked for boom gate exit code after it being open the previous day, handed me the code without even looking up, just bad manners.2) passed several staff around the hotel and not responding in any way after wishing them "Good Morning "
3) Bar staff, not a smile or welcome at dinner.
these customer interactions make a difference.
John & Kim
John
John ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 15์ผ
matthew
matthew ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 12์ผ
Richard
Richard ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 11์ผ
Jason
Jason ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 11์ผ
Khurram Nisar
Khurram Nisar ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 10์ผ
Family weekend
Staff were great, especially in restaurant and reception. Room was very large and comfortable beds. No AC in room, was ok but a little warm, would be uncomfortable on a hot day. Hotel is very large and our room was quite far, this was actually good for us as our young kids loved running around! Those who may not be able to walk as far should make sure to request a closer room. Was a little disappointed to not be able swim when we wanted to without a booking for the pool, but we did get slot before we checked out, so worth knowing that in advance. Not much around, definitely need a car. Overall a good experience and was good value.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 3์ผ
dusty, dirty, old and tired.
The stay overall was ok, we were hoping for slightly better than a premier inn but that was not the case.
Check in was easy and positive, we realised that the hotel was very large. We arrived at our room which was a good size and the bed was comfortable however they were the only good things about it. There was no drinking water provided or any drinking glasses for tap water, 2 mugs were provided. The carpet was stained in places and extremely tired. The privacy sheer curtains had mould in places. The lamp on the desk had a massive stain on it and the desk didnโt look like it had been thoroughly wiped down. The bathroom looked clean on the surface but upon further inspection it needs a good scrub, there was dirt on the tap and on the shower gel dispenser( which we didnโt not use). The grout and tiles have not been deep cleaned in ages! The whole room looked like it could do with a deep clean- dusty, dirty, old and tired.
Overall thatโs how I would describe the hotel.
Do not bother with the breakfast it is not worth ยฃ13. Low quality meat, cheap vegetables, terrible coffee. Iโd expect more for the money. We only upgraded to having the breakfast as we were going to a wedding and wanted food before and the next day - it was a regret.
The hotel facilities were also ok, pool was nice but also very tired and screaming out for a re-tile and deep clean.
I think that when it was first build it must have been a nice hotel but now is dirty and tired.
Staff were nice.
Wiktoria
Wiktoria ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 2์ผ
Great stay!
Great reception service.Beth was a lovely host upon arrival and made the start of our stay very good. Hotel was clean and well dressed. Would stay again for sure
Huw
Huw ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 31์ผ
Great staff. Lovely hotel
Daniel
Daniel ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 30์ผ
Great hotel, food questionable
Great hotel very big, loads of parking. Great sized rooms with A/c and fridges in the exec rooms also safes in room. Had 20% off food voucher and a free drink at the bar. The food at the triumph bar was questionable, the halloumi fries and garlic bread were ok but I had the chicken burger and it was awful, soggy, tasteless and the bun fell apart barely cooked
James
James ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 30์ผ
Caroline
Caroline ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 30์ผ
Best Stay Ever
Loved it. One of the best hotels I have stayed so far. The rooms were so spacious, the pool , sauna and steam was super clean. I recommend
Ettie
Ettie ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 28์ผ
Jack
Jack ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 26์ผ
Gurpreet
Gurpreet ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 26์ผ
Shikha
Shikha ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 23์ผ
Great
Great location, lovely staff, no hassle, no faults at all.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 19์ผ
Highly recommend
Room was good, breakfast was good, we will highly recommend.
Melanie
Melanie ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 17์ผ
Tutsirayi
Tutsirayi ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 10์ผ
Olivia
Olivia ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 9์ผ
Solo traveller business trip
Really busy hotel so if you are looking for peace and tranquility this isnt the one for you. Two large conferences on separate days whilst I was there so restaurant was busy at both breakfast and dinner with lots sold out from the evening menu. That said, its clean, rooms are comfy and the sevice was great - even got a complimentary breakfast which was a lovely touch at check in. Would stay again for a business trip.
Laura
Laura ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 7์ผ
Great hotel but needs AC!
Lovely hotel, great location and ample parking available. Late check out was available on request.
Nice spacious rooms - however the only thing I would comment on is the lack of air conditioning in the rooms. The windows do not open wide enough for ventilation and the one fan in the room was not sufficient. There was also no working extractor fan in the bathroom, so the hot steam would also build up in the room if multiple people having showers. Did provide cold water on request.