Staff was extremely helpful and overall accommodations were fantastic.
Stephanie
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
People went out of their way to make you comfortable. Very friendly
EeeLN
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Cameron
8๋ฐ ์ฌํ
10/10
nice
sheryl
2๋ฐ ์ฌํ
4/10
First checked into an occupied room. The next morning the fire alarm was going off at 8:15 and they couldnโt find out how to turn it off. Then after we checked out they called me thinking I was in another room (not ours) and said I left luggage. It wasnโt our room!
Rene
2๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
Dana
2๋ฐ ์ฌํ
10/10
Sarah
2๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
No housekeeping
Kenneth
3๋ฐ ์ฌํ
10/10
Lisa
2๋ฐ ์ฌํ
10/10
Joseph
5๋ฐ ์ฌํ
10/10
Lani
3๋ฐ ์ฌํ
10/10
Samuel
1๋ฐ ์ฌํ
8/10
Cole
3๋ฐ ์ถ์ฅ
10/10
Dragomir
1๋ฐ ์ฌํ
10/10
Babette
1๋ฐ ์ฌํ
2/10
RICHARD
2๋ฐ ์ฌํ
6/10
We had kids running down the hall outside our room in the evening. They did not respond to our requests so we had to call the front desk to get them to stop
Julie
1๋ฐ ์ฌํ
4/10
The water slide was shut down majority of the time the pool was open. Other staff also didn't know when or who would be coming to monitor the slide. Didn't seem very well organized /staffed. Slide was main reason we paid the extra costs and stayed here.
Stacy
1๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
We found out right away only about 1/3 of the tv channels actually worked, none of the sports channels which is what we were most interested in. I immediately asked to add my stay to my rewards but was unable to. I tried to do it on the app and website and it was glitching so terribly I gave up. So I doubt Iโll ever get points for this stay. Not to mention I reserved the room myself with my personal card but I still was addressed as my husband via their texting system - a bit sexist if you ask me. I also replied to this texting system asking for my confirmation number and was never replied to. The fart fan in our bathroom didnโt work along with our desk lamp. We went swimming and it was horrible. The hot tub was cold. Like I take baths hotter than that! The kiddie pool wasnโt working, the main pool was chilly as well, and people including workers kept propping the door to the pool open with a towel which drastically cooled the entire area down making it even colder for all swimmers. My kids were shivering and had blue lips. I removed the towel once so it would warm up but it was just propped open again. This also allowed my toddler to try to leave the pool area and allowed literally anyone to enter the pool area which is a huge safety concern to me. All buttons to elevators were sticky. In the middle of the night our AC started making very loud noises and we had to shut it off but then got too hot so we had to turn it back on & it did the same thing. Board games missing piece