Avda. De las Palmeras s/n, Puerto Rico, Mogan, Gran Canaria, 35130
What's nearby
Puerto Rico Shopping Center - 7 min walk - 0.6 km
Puerto Rico Beach - 15 min walk - 1.3 km
Amadores Beach - 5 min drive - 3.6 km
Anfi Tauro Golf Course - 6 min drive - 4.2 km
Playa del Cura - 7 min drive - 4.3 km
Getting around
Gran Canaria Airport (LPA) - 33 min drive
Airport shuttle (surcharge)
Restaurants
McDonald's - 8 min walk
Tipsy Bee - 9 min walk
Barbacoa Restaurant and Showbar - 6 min drive
Balcon Canario - 8 min walk
La Cabaña - 8 min walk
About this property
Servatur Terrazamar Suite & Sun Suite
Servatur Terrazamar Suite & Sun Suite features a free kids' club and puts you within a 15-minute walk of Puerto Rico Beach. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar and an outdoor tennis court are offered, and in-room conveniences include refrigerators and microwaves.
Languages
English, Finnish, Norwegian, Spanish
At a glance
Hotel size
306 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Playground
Grocery/convenience store
Children's menu
What to do
Tennis
Racquetball/squash
Shopping
Pool table
Beach nearby
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Parasailing nearby
Scuba diving nearby
Scooter/moped rentals nearby
Skydiving nearby
Working away
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Pool loungers
Facilities
2 buildings/towers
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
2 outdoor pools
Arcade/game room
Outdoor tennis court
Lockers available
Banquet hall
Accessibility
Elevator
Accessible airport shuttle
Room amenities
Be entertained
21-inch TV
Digital TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Electric kettle
Sleep well
Down comforter
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony
Separate living room
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Toaster
Cookware, dishes, and utensils
More
Limited housekeeping
In-room safe
Special features
Dining
Onsite venue - restaurant. A children's menu is available.
Fees & policies
Refundable deposits
Breakage deposit: EUR 150 per stay
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 9.50 for adults and EUR 4.75 for children
Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (roundtrip, maximum occupancy 2)
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Servatur Terrazamar Suite
Servatur Terrazamar Suite Sun Suite
Servatur Terrazamar Suite Sun Suite Aparthotel Mogan
Servatur Terrazamar Suite Sun Suite Mogan
Servatur Terrazamar Sun Suite
Sun Suite Terrazamar
Terrazamar Suite
Servatur Terrazamar Suite Sun Suite Hotel Mogan
Servatur Terrazamar Suite Sun Suite Hotel
Servatur Terrazamar Suite Sun Suite
Servatur Terrazamar Suite & Sun Suite Hotel
Servatur Terrazamar Suite & Sun Suite Mogan
Servatur Terrazamar Suite & Sun Suite Hotel Mogan
Frequently asked questions
Does Servatur Terrazamar Suite & Sun Suite offer free cancellation for a full refund?
Yes, Servatur Terrazamar Suite & Sun Suite does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Servatur Terrazamar Suite & Sun Suite?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Servatur Terrazamar Suite & Sun Suite?
Sorry, pets aren't allowed.
Is parking offered on site at Servatur Terrazamar Suite & Sun Suite?
Yes, there's free self parking.
Is airport shuttle service offered by Servatur Terrazamar Suite & Sun Suite?
Yes, an airport shuttle is available. The charge is EUR 50 per vehicle roundtrip.
What are the check-in and check-out times at Servatur Terrazamar Suite & Sun Suite?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Servatur Terrazamar Suite & Sun Suite and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes racquetball/squash. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a seasonal outdoor pool and an arcade. Servatur Terrazamar Suite & Sun Suite also has a garden.
Are there restaurants at or near Servatur Terrazamar Suite & Sun Suite?
Yes, there's an onsite restaurant.
Does Servatur Terrazamar Suite & Sun Suite have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
Does Servatur Terrazamar Suite & Sun Suite have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Servatur Terrazamar Suite & Sun Suite like?
Servatur Terrazamar Suite & Sun Suite is a short 15-minute walk from Puerto Rico Beach and 7 minutes' walk from Puerto Rico Shopping Center.
Servatur Terrazamar Suite & Sun Suite Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 12, 2024
Richard
Richard, 7-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 3, 2024
Friendly staff
Staff very friendly and helpful - air conditioning not up to standard, however staff provided a portable which helped a little
Paula
Paula, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 30, 2024
Excellent hotel
Hotel was excellent! Rooms were basic but clean, MASSIVE balcony with table and chairs and 2 sun loungers. Air con in bedroom, ceiling fan in living area. Great having access to 3 large pools. Would definitely return to this hotel.
Verified traveler
8-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 24, 2024
declan
declan, 11-night trip
Verified Hotels.com guest review
6/10 Good
Apr 9, 2024
We booked this on recommendation from others however we were very disappointed. The apartment is tired and looking old. We stayed on the 2nd floor. Paint was coming off the walls and the shower cubicle was mouldy.
We were also told that no noise could be heard from the main Puerto Rico complex! We doubted this and were correct! It was noisy!
However it's in a good location and the terrace was huge and great for sunbathing on. But the complex is huge, busy and sadly not what we were looking for. Also you have to pay for air conditioning! We won't be staying there again and there are far better properties in the Puerto Rico area for a similar price. It's definitely not as plush as the pictures show!
We even tried the pool area at the Terrazamar and that was noisy too.
Our other concern is that the sunbathing terrace is not very private and other people can jump over onto your terrace as the dividing wall isn't complete, which is worrying from a safety point of view. We even had a woman peering over!! You are looked on from above due to the staggered design of the apartments.
emma
emma, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 2, 2023
Great experience, staff friendly, frequently cleaned, spacious apartments and balcony with everything needed and excellent location to mall and commercial centre for shops, bars and restaurants.
Natalie
Natalie, 7-night romance trip
Verified Expedia guest review
8/10 Very Good
Apr 19, 2023
Conor
Conor, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 25, 2023
Fab little stay
All good
Very clean
Very friendly
Gary
Gary, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Mar 20, 2023
Kerry
Kerry, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 21, 2022
Beautiful balcony, lovely room, far enough away from the centre to be nice and quiet overnight. Room cleaners were excellent and friendly.
Philip
Verified Expedia guest review
8/10 Very Good
Dec 6, 2022
Hotel stay
Stay was ok room pleasant enough great shower and veranda. Facilities ok good pool and plenty of sun beds. No bar or shop facilities onsite (Terrazamar) unlike at Sun Suite sister hotel other than that good.
R
R, 14-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 25, 2022
Naomi
Naomi, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 1, 2022
The location is ideal and the balconies are massive.
Debra
Debra, 7-night romance trip
Verified Ebookers guest review
10/10 Exceptional
May 9, 2022
Great location, nice room, fantastic balcony
Nicola
Nicola, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 3, 2022
Joanne
Joanne, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 22, 2022
Amanda
Amanda, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 25, 2022
Sunsuites
First time staying at the sunsuites and we thought they were great .Amazing balconies , rooms spacious, close to centre and a short walk to beach , enjoyed it so much already booked for next year .
John
John, 7-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 8, 2021
Great hotel
Great hotel, staff were fantastic. Pool areas were perfect.
Our room was a little bit tired looking. We thought all the rooms had been refurbished, our one was not.
Will stay again though.
Verified traveler
14-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 17, 2021
I enjoyed my stay there the hotel itself is fabulous and very clean everything at your doorstep for people going first time you pay extra for aircon and tv
ROBERT
ROBERT, 11-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 12, 2021
As regular clients of this complex, we had originally booked the Royal apartments back in February using a refund from a cancelled stay in May 2020 but when we arrived in September, the Royal complex was temporarily closed so we were allocated an end of block upper level apartment in the SunSuite apartments instead. We have stayed in the SunSuites before and like them too but you get free TV in the Royals so we asked reception about that and they quickly sorted it out so that we didn't have to pay for it like you normally do staying in the Sunsuites. The one small issue was that the bottom Terrazamar gate was locked until our second week there so we could not use the lower level Terrazamar block lifts to get down to and back from the commercial centre level for the first week. It meant having to use a long flight of steps down the road instead which was difficult for my wife, who has arthritis in her right knee, to cope with. The Royal apartments re-opened the day we left in October. Purely coincidental though.
R
R, 21-night romance trip
Verified Ebookers guest review
10/10 Exceptional
Aug 23, 2021
Gerard
Gerard, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2020
Nice clean apartments,massive terrace we stayed on 6th floor amazing views,following all covid procedures very well,reception and pool bar staff great,Make lovely mojitos and do a happy hour,we enjoyed our stay
Verified traveler
3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 12, 2020
The apartment were clean & the service was good. The staff were very friendly and helpful.
Verified traveler
14-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 10, 2020
Lovely large balconies and good pool with bar and reasonably priced food. Lifts to commercial centre so no problem having to negotiate lots of steps
No real negatives
Verified traveler
7-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 3, 2019
no complaints
First time staying in this terrazamar and we loved it , within walking distance of everything , room was spacious and cleaned almost every day. All staff very friendly has nothing to complain about. Pool area was quiet when we went so no rushing for beds, man at the pool bar serving was brilliant, always smiling and happy and excellent customer service