There was no air conditioning and the rooms were very uncomfortable. They didn't have enough fans for all of us.
susan
susan ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 26์ผ
Absolutely fantastic!
Daisy
Daisy ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 24์ผ
JAMES
JAMES ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 23์ผ
Dear Hotel Manager,
Upon arrival on a business trip, the receptionist did not inform me that my room had no air conditioning but was instead heated โ in May.
I was required to PAY AT CHECK-IN, which I usually never do, and only after payment was I able to see the room.
To my surprise, it was extremely hot โ 29ยฐC inside.
Reception said they couldnโt help and advised me to find another hotel myself at 8 PM.
The assistant admitted other guests had complained, and the issue was known. Thatยดs why they recquired payment at check-in only. IT IS FRAUD.
After a tense exchange, I was refunded, with managerโs comment on invoice as โ wished to leave five minutes after seeing the room."..
This experience was disappointing and felt dishonest. I expect better transparency and service.
Benoit
Benoit ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 22์ผ
The hotel was really nice but our room was ridiculously noisy until 3am from then bars on Mathew street then at 6 am they started emptying the bottle bins
Lee
Lee ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 17์ผ
Lovely hotel, unfortunately reception service was not great. We ordered 2 Lattes and they were cold. Struggled to identify accountability and still awaiting a refund.
Mike
Mike ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 15์ผ
Beatles themed weekend
Excellent Beatles themed hotel with super singer from the Cavern Club singing in the evenings we were there.
No air conditioning on very warm day. Fan provided not adequate and noisy. High bath makes it difficult to shower. Also, shower is awkward to use. Reception staff very friendly and welcoming.
Stefan
Stefan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 13์ผ
Fantastic hotel and fantastic location :). Upgraded for our anniversary too. Thank you we will be back
Amy
Amy ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 12์ผ
We had a great stay, the hotel staff were super friendly, check in was quick and easy. The hotel is lovely, very comfortable and the decor was amazing. We were given a surprise upgrade for our anniversary and the deluxe room was lovely.
Nicola
Nicola ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 11์ผ
Definitely needs upgrading & better cleaning
tess
tess ๋, ์น๊ตฌ์ 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 9์ผ
David
David ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 7์ผ
We had a great time in Liverpool. The Hard Days Night clearly is a busy, well
Used property. The carpet in our balcony room needs stretched. Itโs puckered and a trip hazard. The carpet isnโt in poor condition, itโs just loose.
The A/C (air con) was not working. We had a west facing room and had we not had a balcony and its door to open, it would have been completely miserable. There was a fan, but it only does so much.