알베르고 코메르시오 에 펠레그리노

Location of the hotel is fantastic. You can reach this hotel in 2mins by walk from san zaccaria stn. Supermarket is nearby and it takes 10mins and lovely restaurants are just nearby also. The most impressive thing was lift. You don't have to carry your luggage with climbing stairs. Although this hotel has a lot of attractive things, room is small and door lock is not automatic so you always need to pay attention about locking the door after entering your room. Because I got bad experience that once I forgot to lock my room's door in the morning on my third day in here, somebody knock my door and opened without my reply. I closed and locked the door very fast. I informed about this issue to the concierge but staff said they cannot do anything cause they don't know who opened the door, do not have any CCTV on all floors and security guard. I want to share my good and bad experiences in this hotel honestly. I wish all of you who read this feedback have good journey in Venice. 바포레토 역에서 내려 2분도 걸리지 않고 산 마르코광장에서 걸어서 5분거리에요. 위치는 환상적이고 슈퍼마켓이나 레스토랑도 근처에 있는데다 엘리베이터도 있어 편하게 묵었어요. 하지만 열쇠를 쓰기 때문에 방에 들어가시고 나서는 항상 방문 잠그는 걸 잊지마세요. 조식을 먹은다음 방에 올라와서 한 번 잊어버린 적이있는데 누가 노크를 하고서는 그대로 방문을 열어버려 놀라서 바로 소리지르며 방문을 닫았는데 호텔측에서는 아무것도 해줄 수 없다는 답변을 받았어요. 좋은 위치와 엘리베이터가 있는 반면 방이 다소 좁고 안전 관련해 예민하신 분들은 다시 생각해보시길 바래요 :)

love this hotel, near the water taxi station and water bus. good location ten minute walking to San Marco plaza, hotel inside clean and comfort, no question to recommend anyone there

Really loved the location! We took the Alilaguna shuttle from the airport and had just a short walk to the hotel. The room itself was basic but clean, the shower was nice with great water pressure, TV reception wasn’t great, but we weren’t in the room long enough to be bothered. We had a view of a wall, but again, we were only in the room to sleep, so not too bothered by that. The front desk employees were friendly and helpful with questions regarding good restaurants, etc...and the breakfast was very good with a nice selection of meats, cheeses, danish, croissants, cereal, yogurt and fruits. Very close to San Marco Square, would definitely stay here again.

In my check in, the front desk told me that i have made a reservation for 2 rooms. Tried to explain that we are one one couple and of . course we didn't make two reservation. Nothing helped me. I paid it for all my reservation for the room in advance because the front desk demanded of me. More than this, they demanded me to pay for the first night for the second room that i didn't make the reservation. Addressing the problem was aggressive and disrespectful. I paid even though I wasn't supposed to, so as not to spoil our vacation. The room is for the back of the building in the first floor. The window of the room is one floor from the kitchen from the another hotel. Very noise early in the morning and the smell no very good.

The staff is terrific, friendly, and helpful. The location is great with only a short walk to the water taxi stand and San Marco Piazza. I would stay here again.