DO NOT STAY HERE BEWARE:
USED Condoms were in the bed upon check in. Under age boys were opening the pull out bed to sleep in it for the night and as they opened it, they noticed the used condoms, the family went to the lobby to address the issue, the lack of support from staff created frustration and anger. Alexis who was at the front desk did not have back up support to clean up the mess. Alexis explained that they were fully booked (as all the hotels in the area were) and she couldn’t give a different room. She offered $50 off and clean sheets for the family to switch out of the bed, so I stayed in the lobby until other staff arrived so that the staff could be in charge of changing out the sheets.
It is beyond disgusting and unacceptable that underage boys had to experience this.
In addition to the filthiness of the room, they had requested a two queen beds and one sofa bed. They were given 1 king bed and a sofa bed.
Also, I would like to add that I had my own issues with my room, it was also dirty and definitely the sheets had not been changed, the bathroom shower walls soap scum/dirt all over, the sink with dried up toothpaste from previous stays.
I want to clarify that these were two separate rooms with different reservations, but I am sharing both.