모킨바 호텔스 킹

Receptionist were not friendly and they were not professional, I reminded them three times bight before my flight back home and I asked them to wake me up that morning and I emphasized three times but unfortunately they didn’t and luckily I woke up by my own alarm on time! I never been in that situation before and their receptionist were not friendly

Im a very pleased and the hotel is awesome!

The hotel was chosen for its proximity to the Teatro dal Verme. It was ideal for this. It provided a good clean place to stay. The rooms were a little on the small side and other facilities were basic. Access to Metro was a short walk which made getting around Milan very easy.

The room is very small and our room was on the street side. We could not sleep all night because you could hear all the noise from the streets. The windows are very bed. The shower was not working properly. The pillow was so flat and shallow.

The hotel was perfectly situated for access to sightseeing in Milan and close to the train station. The staff were very friendly and helpful.

Positive: in general, was a good experience. Good international breakfast, cleanness, politeness from the employees and a good location in the city. Negative: the elevator was quite slow in the morning when you must rush out of the hotel and you can hear quite a lot of noises from the near rooms at night. The walls are not very insulated. This is the only not very comfortable side of my stay.

The location was good, except that there was a lot of noise from the street, so it was impossible to sleep at night unless we completely closed the window. This might be a problem in case the air-conditioning system is switched off, as may well be the case in September in this hotel. (Actually, when we arrive we were told that it is indeed switched off because it is not warm anymore outside at the evenings. Luckily for us, in our room the cooling system was working nevertheless. Otherwise we would have to choose between noise (if the window is open) and heat (if it is closed). I think that promising air-conditioning on the website without telling in advance that it might be switched off is cheating! One more warning: there are a few steps to walk up to get to the elevators. This may be a problem for older people with heavy luggage.

This hotel was more of a 2 star than a 4 star hotel based on service and comfort level. In room safe was not working when I arrived and was not fixed for over 24 hours and only after repeatedly asking. The bed was not comfortable and I could hear through walls/door everyone on the floor. I would not recommend or stay again at this hotel.

They had problem in the original hotel- due to AC problem leakage soaked the floor- so they moved me to another Group hotel relatively outside the city centre - next morning they agreed to drop me in the Hotel car to malpensa express station which they didn't do in the end - the room Wifi connection details was not furnished in the Room- after calling reception the manager was adamant that the details must be in the room - eventually he sent person 3 times at midnight to check and eventually deliver the UID and Pwrd- never saw such service before

I recommend this hotel. Great location, more or less equidistant (10-15 min) from several sights, such as Duomo complex, Santa Maria delle Grazie (next to Last Supper) and Castello Sforzesco. As advertised, 7 min from Cadorna Station, with direct train to Malpensa Airport. Breakfast was not included. Two grocery stores and bakeries are nearby. I had a small single room. I didn't mind it being tiny-- narrow aisle between the wardrobe and the bed and along the bed & desk to the bathroom. The shower was small, too. These aren't complaints, just info to be aware of. From what I could see, other rooms are more roomy. Nice lounge on the ground floor as you come in. Friendly, well-informed staff.