Check-in took over ten minutes. It seemed like the hotel had a very messy reservation system — they had to ask me what kind of room I booked, and even mixed up my booking with my family’s, though we booked separately. A female manager with glasses then showed up, looking stern and unfriendly, and subtly implied that it was our fault for not clearly stating our bookings.
The hotel itself is nice — the room was clean and comfortable — but the service attitude, especially from someone in a managerial position, was disappointing. Parking is also expensive. I won’t return, and I wouldn’t recommend this place to others.