The room was ok, but when the toilet does not flush, we call the front desk. They promised to send someone to fix it right away, the repairman never came. We could not use the toilet.
Also, we ask for the Old Town map, the reception lady pointed us at a table. When we could not find it and asked again, she came over and checked and said we should go down to the Information Center. What a useless and lazy receptionist.