Staff seems uneducated in terms of their property. When I checked in, the gal working at the desk gave me directions to my room. I took all of my luggage up two flights of stairs to see my room nowhere in sight. I went back down and told her I did not see it, she said she gave me the wrong directions so I took all of my luggage back up two flight of stairs to a different section. The walls and ceilings are also paper thin so I got little to no sleep the two nights I was there. There was also a terrible smell for most of my stay, smelled like sewage. The night before I checked out I asked if they hold luggage, as I did not need to leave until 2-3 hours after checkout, and they said yes. The next morning when I brought it down, she told me to just leave it in the hallway. Luckily it ended being ok but it was unprofessional to say you can hold luggage, and tell the guest to leave it out in the open.