Bascially the hotel is under the process of being refurbished, which generates nosie and disorder, nad current status of rrom is not a 4,5 star hotel.
In my reservation with yourselves you stipulated buffet brakfast within the reservation and it was charged to me when i checked out, which generated a big surprise and they did not were able to answer why the platform confiremd something that the hotel did not grant. I would prefer to go to the Sheraton and the Hilton next time as service was very poor.
Juan
1๋ฐ ์ถ์ฅ
10/10
Sebastiรกn
3๋ฐ ์ถ์ฅ
10/10
Jessica
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Paulo
1๋ฐ ์ฌํ
10/10
Hotel was clean. Staff was very friendly and helpful. It was easy to arrange airport transfer. Driver was waiting for us when we arrived and at 3AM the next morning totale us back to the airport.
JoAnn
1๋ฐ ์ฌํ
10/10
Istvan M
2๋ฐ ์ถ์ฅ
6/10
La tuberรญa del agua suena demasiado y el ruido no permite descansar bien.
Las instalaciones son buenas Pero no tanto para el precio que tienen.
Tatiana
1๋ฐ ์ถ์ฅ
10/10
I absolutely recommended this hotel to anyone going to Guayaquil! The staff is so friendly and amazing! You must try their buffet itโs delicious they have everything! The room are extremely clean and the room service is very quick and very friendly! Please try this hotel itโs 10/10
rosa
2๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
great location
great staff attentions especially bartender
thanks
Manuel
2๋ฐ ์ถ์ฅ
10/10
Convenient to airport and to getting to tourist attractions. Staff at hotel restaurant were nice.
My only complaint was having to wait in the hotel shuttle at the airport for 50 minutes for another guest at the hotel. Shuttle driver should have taken us to the hotel and gone back for the other guest.
Marsha
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Bonita
Paola
1๋ฐ ์ฌํ
10/10
Las instalaciones son impecables, el servicio del personal excelente, el restaurante excelente