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Hostellerie du Pas de L'Ours Relais et Chateaux

5.0 star property
Luxury hotel with spa, near Rue du Prado

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Photo gallery for Hostellerie du Pas de L'Ours Relais et Chateaux

Front of property
Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe
Open Suite | 1 bedroom, premium bedding, minibar, in-room safe
2 restaurants, lunch, dinner served; French cuisine
Couples treatment rooms, sauna, steam room, Turkish bath
Nestled close to Rue du Prado, Hostellerie du Pas de L'Ours Relais et Chateaux offers a luxurious retreat for families and golf enthusiasts. Enjoy an adjacent golf course, unwind at the poolside bar or explore the garden and playground while kids have fun. With high-speed WiFi, two on-site restaurants including a Michelin star rated meal option and l'Alpage spa for massages or manicures/pedicures.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Ski facilities
  • Bar
  • Parking available
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free area shuttle
  • Ski rentals
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Separate bathtub and shower
  • Garden
  • Terrace
$585 nightly
The total price is $620
Sep 7 - Sep 8
Total with taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite des Ours

Suite des Ours | 1 bedroom, premium bedding, minibar, in-room safe

Suite des Ours

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Open Suite

Open Suite | 1 bedroom, premium bedding, minibar, in-room safe

Open Suite

Highlights

Balcony
Soundproofed
Fireplace
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 699 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Chalet Suite

Chalet Suite | 1 bedroom, premium bedding, minibar, in-room safe

Chalet Suite

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Polaire - 2 persons

1 bedroom, premium bedding, minibar, in-room safe

Suite Polaire - 2 persons

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 Double Bed

View all photos for Loft Suite

Loft Suite | 1 bedroom, premium bedding, minibar, in-room safe

Loft Suite

Highlights

Balcony
Soundproofed
Fireplace
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 699 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, minibar, in-room safe

Family Suite

Highlights

Balcony
Soundproofed
Fireplace
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Polaire - 4 persons

1 bedroom, premium bedding, minibar, in-room safe

Suite Polaire - 4 persons

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

Highlights

Balcony
Soundproofed
Fireplace
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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9.0 out of 10, Wonderful, 19 reviews
$716 nightly
The price is $756
Sep 21 - Sep 22
Total with taxes and fees
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About the neighborhood

Map
Rue du pas de l'Ours 41, Lens, 3963

What's nearby

  • Crans-Cry d'Er Gondola - 6 min walk - 0.6 km
  • Rue du Prado - 9 min walk - 0.8 km
  • Golf Club Crans-sur-Sierre - 11 min walk - 0.9 km
  • Montana - Cry d'Er Gondola - 3 min drive - 1.8 km
  • Aminona Gondola Lift - 9 min drive - 7.0 km

Getting around

  • Sion (SIR) - 32 min drive
  • Randogne Montana Station - 4 min drive
  • Sierre/Siders Station - 20 min drive
  • Saint-Léonard Station - 22 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Zerodix - ‬9 min walk
  • ‪Café Bar 1900 - ‬8 min walk
  • ‪Monk'is Bar - ‬11 min walk
  • ‪Restaurant Molino - ‬7 min walk
  • ‪cafe d’ycoor - ‬3 min drive

About this property

Hostellerie du Pas de L'Ours Relais et Chateaux

Adjacent to a golf course, Hostellerie du Pas de L'Ours Relais et Chateaux is a great choice for a stay in Lens. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and L Ours, one of 2 restaurants, serves French cuisine. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar.

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed*
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (CHF 35 per day)
DONE

Transfers

    • Airport shuttle*
DONE

Offsite

    • Free area shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free local shuttle
  • Playground
  • Childcare in room (surcharge)

What to do

  • Ski passes
  • Pool table
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Parasailing nearby
  • Ski lessons nearby
  • Scooter/moped rentals nearby
  • Snowboarding nearby
  • Fishing nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Health club
  • Adjacent to a golf course
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

L'Alpage has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

L Ours - Overlooking the pool and garden, this fine-dining restaurant specializes in French cuisine. 1-star Michelin rating.
Bistrot Des Ours - This bistro specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Open select days.

Awards and affiliations

The property is a member of Relais & Chateaux.

Here's the breakdown, no surprises

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately CHF 39 for adults and CHF 20 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CHF 150.0 per day

Pets

  • Pets are allowed for an extra charge of CHF 50 per pet, per night

Parking

  • Covered valet parking costs CHF 35 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Also known as

Hostellerie Pas L'Ours Relais Chateaux Hotel
Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
Hostellerie Pas L'Ours Relais Chateaux Lens
Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
Hostellerie Pas L'Ours Relais Chateaux Lens
Hotel Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Lens Hostellerie du Pas de L'Ours Relais et Chateaux Hotel
Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Hotel Hostellerie du Pas de L'Ours Relais et Chateaux
Hostellerie Pas L'Ours Relais Chateaux Hotel
Hostellerie Pas L'Ours Relais Chateaux
Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Hostellerie du Pas de L'Ours Relais et Chateaux Hotel
Hostellerie du Pas de L'Ours Relais et Chateaux Hotel Lens

Frequently asked questions

Is there a pool at Hostellerie du Pas de L'Ours Relais et Chateaux?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Hostellerie du Pas de L'Ours Relais et Chateaux?

Yes, pets are welcome. There's a charge of CHF 50 per pet, per night. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hostellerie du Pas de L'Ours Relais et Chateaux?

Yes. Valet parking costs CHF 35 per day.

Is airport shuttle service offered by Hostellerie du Pas de L'Ours Relais et Chateaux?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hostellerie du Pas de L'Ours Relais et Chateaux?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon.

Is there an onsite casino at Hostellerie du Pas de L'Ours Relais et Chateaux?

No, this hotel doesn't have a casino, but Casino de Crans-Montana (4-min drive) is nearby.

What is there to do at Hostellerie du Pas de L'Ours Relais et Chateaux and nearby?

Have fun with onsite winter activities like skiing. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hostellerie du Pas de L'Ours Relais et Chateaux also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Hostellerie du Pas de L'Ours Relais et Chateaux?

Yes, there are 2 onsite restaurants, featuring French cuisine and garden views.

Does Hostellerie du Pas de L'Ours Relais et Chateaux have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Hostellerie du Pas de L'Ours Relais et Chateaux have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hostellerie du Pas de L'Ours Relais et Chateaux like?

Hostellerie du Pas de L'Ours Relais et Chateaux is in the heart of Lens, a short 13-minute walk from Golf Club Crans-sur-Sierre and 6 minutes' walk from Bisse du Ro Trailhead.

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Hostellerie du Pas de L'Ours Relais et Chateaux Reviews

Reviews

10

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Best dining in town, lovely chalet feel rooms.
Florian, 1-night trip

10/10 Exceptional

Tobias Lyck Bjært, 1-night trip

10/10 Exceptional

Carmen, 1-night trip

10/10 Exceptional

Sus instalaciones, la decoración, la atención del personal.
1-night trip

10/10 Exceptional

Olivia, 2-night trip

10/10 Exceptional

Nous avons été surclassés grâce à une annulation de dernière minute. Nous avons été très bien accueillis et avons apprécié la suite
1-night trip

10/10 Exceptional

Bellissimo hotel , servizio eccellente, ristorante stellato eccezionale.
2-night trip

10/10 Exceptional

Thierry, 1-night trip

10/10 Exceptional

Yves, 2-night trip

10/10 Exceptional

Hugo, 1-night trip

8/10 Very good

6-night trip

10/10 Exceptional

10/10 Exceptional

10/10 Exceptional

Fabuleux !

Hotel très agréable, personnel aux petits soins et excessivement sympathique. Deux petits bémols cependant : chambres surchauffées et manque de lumière dans les chambres (pas pratique pour lire dans le coin salon des junior suites !). Les restaurants de l'hotel sont excellents.

10/10 Exceptional

10/10 Exceptional

Beautiful chalet style hotel.

We had a beautiful room with a large balcony with a view of the mountains. The staff in the hotel were charming and helpful. Breakfasts could be had in your room or the restaurant. There was yoghurt with homemade fruit compote, fruit salad, and delicious rolls and pastries.

10/10 Exceptional

Hotel avec un excellent accueil

Hotel proche de centre de Crans, avec une vue splendide sur les montagnes mais surtout avec un accueil remarquable et une gentillesse de l'ensemble du personnel.