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Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

4.0 star property
Family-friendly hotel with outdoor pool, connected to the convention center, near Umhlanga Rocks Beach

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Photo gallery for Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Breakfast, lunch, dinner served; garden views
Outdoor pool, sun loungers
Exterior
Reception
Meeting facility
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge features a rooftop terrace and puts you within a 15-minute drive of Umhlanga Rocks Beach and Durban Beach. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a fitness center, a terrace, and a garden. Fellow travelers love the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Airport transfer
  • Bar
  • Gym
  • 24/7 front desk
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Conference center
  • Business center
  • Meeting rooms

For families (6)

  • Children stay free
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$84 nightly
The total price is $96
Sep 14 - Sep 15
Total with taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
3 bedrooms
Premium bedding
Blackout drapes/curtains
  • 237 sq ft
  • 3 bedrooms
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 237 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 237 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
2 bedrooms
  • 797 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms, Non Smoking

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
2 bedrooms
  • 796 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 Bedroom, Non Smoking

Loft, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Loft, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Premium bedding
  • 807 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony

Executive Suite, 1 Bedroom, Balcony | Lounge

Executive Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
  • 614 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Room, 2 Double Beds, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Premium bedding
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby sitting area

Protea Hotel by Marriott Durban Umhlanga

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 492 reviews
$85 nightly
The price is $97
Sep 12 - Sep 13
Total with taxes and fees
Protea Hotel by Marriott Durban Umhlanga
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About the neighborhood

Map
14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, Umhlanga, KwaZulu-Natal, 4320

What's nearby

  • Gateway Theatre of Shopping - 2 min walk - 0.2 km
  • Umhlanga Hospital - 5 min walk - 0.4 km
  • Umhlanga Rocks Beach - 3 min drive - 2.2 km
  • Umhlanga Lighthouse - 3 min drive - 2.6 km
  • Umhlanga Main Beach - 4 min drive - 2.9 km

Getting around

  • King Shaka Intl. Airport (DUR) - 21 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • Seattle Coffee Company
  • ‪KFC - ‬7 min walk
  • ‪KAUAI - ‬2 min walk
  • ‪Mo-Zam-Bik - ‬5 min walk
  • ‪Piatto - ‬5 min walk

About this property

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge features a rooftop terrace and puts you within a 15-minute drive of Umhlanga Rocks Beach and Durban Beach. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a fitness center, a terrace, and a garden. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 205 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • This property requires full payment at check-in.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (ZAR 65 per night)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Beach nearby
  • Golf lessons nearby
  • Mountain biking nearby
  • Boat tours nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Raised toilet seat
  • Raised toilet seat height (inches): 20
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • Deposit: ZAR 300 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately ZAR 235 per person
  • Airport shuttle service is offered for an extra charge of ZAR 350 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self parking costs ZAR 65 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Also known as

Protea Hotel Ridge
Protea Hotel Umhlanga
Protea Hotel Marriott Durban Umhlanga Ridge
Protea Ridge
Protea Umhlanga Ridge
Umhlanga Protea Hotel
Umhlanga Protea Hotel Ridge
Umhlanga Ridge Protea Hotel
Protea Hotel Marriott Ridge
Protea Marriott Durban Umhlanga Ridge
Protea Marriott Ridge
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Hotel

Frequently asked questions

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offer free cancellation for a full refund?

Yes, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yes, there's an outdoor pool.

Are pets allowed at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Sorry, pets aren't allowed.

Is parking offered on site at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yes. Self parking costs ZAR 65 per night.

Is airport shuttle service offered by Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yes, an airport shuttle is available. The charge is ZAR 350 per person one-way.

What are the check-in and check-out times at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

No, this hotel doesn't have a casino, but Sibaya Casino (9-min drive) and Suncoast Casino and Entertainment World (15-min drive) are both nearby.

What is there to do at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge and nearby?

Have fun with activities like boat tours, mountain biking, and snorkeling, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.

Are there restaurants at or near Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yes, there's an onsite restaurant that offers garden views.

What's the area around Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge like?

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is a short 2-minute walk from Gateway Theatre of Shopping and 7 minutes' walk from Umhlanga Hospital.

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Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Value
Location

Reviews

8/10 Very good

It was a great stay although the rooms are small
Eugene, 2-night trip

10/10 Exceptional

Safe and good location
Prin, 2-night trip

10/10 Exceptional

Superb location and cannot thank the staff enough for the amazing hospitality and service . Highly recommended and massively improved from my last stay here.
M, 1-night trip

10/10 Exceptional

Lovely hotel and stay for families, centrally located and friendly staff
Faye, 1-night trip

8/10 Very good

Breakfast was incredible. Staff were also super friendly and well trained. Gym and pool are very nice too. Room wasn’t the best, cheap noisy fridge, light switches in strange places.
S J, 1-night trip

10/10 Exceptional

Convenient, friendly, great for a short stay!
Bhugwanthi, 2-night trip

8/10 Very good

great value for money and location is ideal
Mohamed, 6-night trip

10/10 Exceptional

outstanding staff and great hotel
Jesse, 5-night trip

10/10 Exceptional

Dining and bar tender was awesome
Tiresh Sewlall, 3-night trip

10/10 Exceptional

Convenience
Shonisani, 2-night trip

10/10 Exceptional

The staff at the hotel are the best. They always went above and beyond for our stay. The staff at the hotel truly know how to treat guests.
Indresen, 3-night trip

10/10 Exceptional

Excellent stay

Excellent stay again at this lovely hotel. Location is perfect for Gateway shopping. Excellent staff. Always going the extra mile.
Pranesh, 1-night trip

10/10 Exceptional

The best hotel in Umhlanga

This is by far a 5 star . The mngt. Staff in ever aspect are phenomenal. The place is super clean. The best shower. Service is exceptional 24/7. I arrived at 23:30 to great customer service. This is my favorite hotel. They meet every tick. I wish other hotels would be so customer focused. Well done Protea Fire and Ice gateway you are 5 star for me. Value for money and the best location with secure parking.
Romolla, 1-night trip

10/10 Exceptional

Staff go above and beyond for guests. Impeccable service. Fantastic buffet breakfast.
Amy, 1-night trip

10/10 Exceptional

Excellent service

One things i noticed is how friendly and helpful the staff are. Service is so on point
Clarissa, 2-night trip

10/10 Exceptional

Best Staff I've ever encountered!

I do a fair amount of travel - I truly think this property has the warmest & most hospitable staff I've ever met... Truly, each & every person I saw, passed, talked to, made an inquiry with, each was so wonderful - it really added to my experience. Being across from the Mall was great - I was able to pop over there for a mani/pedi, as well as for items at the pharmacy & grocery. Easy to Uber from there to anywhere. Felt safe & taken care of, which is always a extra important to me since I travel solo. The bar was great - fabulous bartenders & bar managers - & there was always great music playing, whether over sound system, live performers, or DJ. I could not have made a better selection for my stay in Durban!
CHRISTINA, 6-night trip

10/10 Exceptional

I had a generally good stay. The room was clean and well serviced
Tshepo, 3-night trip

10/10 Exceptional

Excellent
Tasleem, 1-night trip

10/10 Exceptional

Very nice design
Andrea, 2-night trip

10/10 Exceptional

It was great. Staff are amazing. I travel alot see alot of hotels... service level in the top 5 of all the places I'v been in the last year.
Jesse, 5-night trip

6/10 Good

OK rooms

Staf were very friendly. The rooms were okay.
d, 3-night trip

10/10 Exceptional

Fantastic.

Loved the theme set throughout the hotel. Staff were friendly and welcoming. People went out of their way to see if you needed anything. Loved the cleanliness and attention to detail.
Mark, 1-night trip

10/10 Exceptional

Friendly service

Excellent service, very, very friendly staff. Each and everyone would great you no matter what hat they were doing.
Kuben, 8-night trip

10/10 Exceptional

The property was nice and clean. Accessible to shopping mall and dining area. Loved the hotel restaurant food. Staff was very nice. I only wished they had fixed the shower door as it leaked water while showering. Every other thing was great.
Elizabeth, 3-night trip

8/10 Very good

good
Nolan, 3-night trip