6/10
Check-in was smooth & the front desk agent was very pleasant. Beds were your average hotel beds, decently comfortable. The water in the shower took forever to warm up & water pressure was so-so. When we got back after attending an event, the room key wouldn't work so we went to the front desk to get a new one. The agent asked for my name & room number (anybody could hear it & follow us to the room), but did not verify my identity by asking for my ID. This is very dangerous as I could have been anyone trying to gain access to the room. The pool was cold, and there were small children literally belly flopping into the hot tub. Checkout was as smooth as check-in, and that agent was pleasant as well. Overall, I expected a little more from a Holiday Inn. I likely will not return to this location.
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