6/10 - 좋아요
2025년 5월 20일
While my stay had a few challenges, I appreciated how quickly and pleasantly issues were resolved whenever I reached out via WhatsApp; not the concierge because English speaking staff was limited. For instance, the toilet bowl was on the verge of overflowing upon arrival, and the room door wasn’t locking properly—but both were promptly addressed.
However, what truly frustrated me was the repeated miscalculation of the laundry charge. First, I was quoted 620, then 330, then 360, when the actual cost was 320. I had to provide photo evidence of the returned clothes to prove the discrepancy. Honesty is non-negotiable for me, and this matter should be addressed with the staff.
On a positive note, the hospitality was outstanding. Gusto, the doorman, and Gabrielle at the front desk were incredibly helpful each day. I regret not catching the other gentleman’s name, but his assistance was much appreciated as well (also a doorman). The included breakfast was superb, and the rooms were exceptionally comfortable.
Meena
Meena 님, 4박 여행
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