We spent three nights at Mercer Residences. Upon arrival, we were delighted with the building's grandeur; the courtyard was breathtaking and felt like a tranquil escape from the hustle and bustle of the city.
The lovely receptionist showed us to our room which also looked very impressive - tall ceilings and a beautiful glass-stained window.
However, the room was very dark since the only other window was facing a courtyard. Given that the hotel only offers breakfast service in the room, this made our breakfast times a bit gloomy. Another slightly frustrating thing was that the bed was very small - 180cm in length rather than the 200cm standard so my partner's feet were hanging off of it. The bathroom had no storage space and the bedroom had some cupboard but not wardrobes or nightstand drawers.
In terms of breakfast, we could not choose and were always given the same breakfast - bread, croissant (not fresh), marmelade, ham, juice, yogurt, fruit and milk. We asked for oat milk and the receptionist made a note of this but were mistakenly brought lactose milk. We asked again but next day the same mistake happened. We asked for the third time but still didn't get oat milk which was a bit annoying, especially given the receptionist always noted this down but clearly didn't pass it onto the breakfast team.
Overall, we enjoyed our stay but felt like there are quite a few improvements the hotel could make.
