1st time staying at this property and I was able to check in early (for a fee) on line. The 1st room we were assigned could not be entered because of the passcode. We were then moved to the 5th floor and we had one more issue with the keypad entry. Room was clean and average space. Our room didn’t have extra pillows or blanket so I ordered some but they never arrived. I had to go to the front desk to pick up extra sets of towels and when I requested a late check out the evening before I wasn’t informed until the morning that it was denied. The location is in a decent area as you can walk to restaurants, coffee shops and even the Mall. However, make sure to keep your windows closed because the noise, traffic, etc. is NonStop morning, noon & night so sleep will be off/on. Also, no pool/jacuzzi is a real bummer but the terrace is pretty and spacious. Lobby is very tiny, and the gym is in weird location and has the basics of what you need for a quick workout.