2/10 - 별로예요
2025년 2월 23일
The toilet in our room clogged at 11:20pm. There was not a # for the front desk listed anywhere in the room so my husband went to downstairs to ask for help. Since reception staff leave at 11pm he spoke to the security guard who was the only one there. The guard called someone on the phone to explain the issue and was told to tell us there was no one here to fix it tonight and that we needed to use the PUBLIC BATHROOM on the first floor because it won’t be fixed until tomorrow. That’s absolutely ridiculous since we are paying to stay here. The hotel is pretty and clean, but that’s it. Parking is very inconvenient as you have to park in a garage down the street and carry your luggage up several flights of stairs. If you stay on floor 4 like we did, you won’t get any sleep because music is played loudly from the rooftop and you constantly hear chairs moving around. I had high hopes for this hotel, but they have a lot of work to do. Unfortunately our stay was not pleasant and we will not return.
GINA
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