God ophold med opgradering muligheder ved check ind. God morgenmad. Parkering service var fantastisk mod betaling. Receptionisten er ikke altid opdateret pรฅ betaling via hotel.com derfor tager de fejl med opkrรฆvninger selvom har man betalt pรฅ forhรฅnd. Mange reservation pรฅ kreditkort ved mindste aktivitet derfor giver det forvirring dette pรฅ trods af depositum ved check ind.
Zaman
Zaman ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 5์ผ
Thomas
Thomas ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 4์ผ
The hotel rooms are extremely small. Be prepared to walk in the door in the bathroom and then navigate around the bed with little space. I also prepaid Hotels.com, but then was charged again the full rate a second time and not until I noticed it on my credit card statement and contacted the hotel. Did they claim to do anything about it? I still have not received a credit from the hotel on my credit card.
Joseph
Joseph ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 31์ผ
One thing!!
Air conditioning wasnโt good!!!
Shahar
Shahar ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 28์ผ
Bad start to check in as I was going to pay for my room again after paying Hotel.com, was stressed as I couldnโt use my credit card
Antonio
Antonio ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 30์ผ
Nicolas
Nicolas ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 17์ผ
Ralph
Ralph ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 4์ 4์ผ
Great stay. Worst cursomer service
Great location , clean modern rooms , great instructed views of the city and the Rhine
Only serious problem is the night manager (3-4 April) was extremely rude and did not want to help with a taxi that stole money from us basically saying it wasn't his problem. Won't go back because of that poor customer service.
Other than that was a nice stay
martin
martin ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 28์ผ
Total klasse! Einfach immer wieder ein sehr netter Empfang, ein groรartiger Service und wunderschรถn eingerichtet (insbesondere das Restaurant und die Bar).