Hospitality from concierge as well as good impression by hotel manager when check-in including upto room service explaination
Bumjun
Bumjun ๋, 5๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2019๋ 2์ 11์ผ
Worse than worst
The room was not maintained properly.
The bathroom ventilation did not work at all, and we claimed. The hotel told me to fix it within a few minutes, but finally the hotel decided to change the room in 2 hours. We stayed nervous without taking rest for two hours. The room they changed was worse room, but better ventilation. The room keys were not working, after I asked the late check-out. The hotel reception staffs insisted that the keys working. The house keeping did not clean the room; leaving the hairs left around the room. The hotel had many functions and kept noisy till late evening. Our stay there had been a kind of nightmare. When you go there on vacation with family, it is the number one place you have to avoid.