The welcoming was great, Omar and Ahmed were so helpful to us at the reception, Ahmed showed us the room and terrace, they made coffee for us and we had a good conversation. At the breakfast Koko served us a beautiful, tasty breakfast which was better than we expected. The view at the rooftop is gorgeous. You can get your drink at the terrace and enjoy your time at the view of pyramids. At any time they were so helpful. Muhammed at the reception was eager to help us any time. They even offered us free ride. The room was clean and comfortable with ac, safe box, tv and mini fridge. If you want to feel like home and also being served professionally, this is the right stop.