When you stay at Hampton by Hilton Zhangjiajie Tianmen Mountain, you'll be within a 10-minute drive of Zhangjiajie National Forest Park. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.
Zhangjiajie National Forest Park - 5 min drive - 3.1 km
Great Gate at Tianmen Mountain - 22 min drive - 10.2 km
Wulingyuan Scenic Area - 28 min drive - 29.1 km
Getting around
Zhangjiajie (DYG) - 20 min drive
Train station pick-up (surcharge)
Restaurants
Hey Jull Valley Fresh Fungi Hotpot - 6 min walk
景福宫 - 6 min walk
맥도날드 - 13 min walk
Zhangjiajie Lekoufu ร้านอาหารหู หนานชื่อดังในปี 2024 - 16 min walk
印象老灶台 - 14 min walk
About this property
Hampton by Hilton Zhangjiajie Tianmen Mountain
When you stay at Hampton by Hilton Zhangjiajie Tianmen Mountain, you'll be within a 10-minute drive of Zhangjiajie National Forest Park. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.
At a glance
DONE
Hotel size
202 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Onsite garage
DONE
Transfers
Train station pick-up from 8:30 AM to 8:30 PM
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Services
24-hour front desk
On-site car rental
Dry cleaning/laundry services
Luggage storage
Facilities
24-hour fitness center
Accessibility
Elevator
Elevator door width (inches): 47
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible path to elevator
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Bathrobes and slippers
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and free wired internet
More
Housekeeping on request
Fees & policies
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Property Registration Number 91430800MA4L2NXG80
Also known as
Hampton Zhangjiajie Tianmen Mountain
Hampton by Hilton Zhangjiajie Tianmen Mountain Hotel
Hampton by Hilton Zhangjiajie Tianmen Mountain Zhangjiajie
Hampton by Hilton Zhangjiajie Tianmen Mountain Hotel Zhangjiajie
Frequently asked questions
Are pets allowed at Hampton by Hilton Zhangjiajie Tianmen Mountain?
Sorry, pets aren't allowed.
Is parking offered on site at Hampton by Hilton Zhangjiajie Tianmen Mountain?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hampton by Hilton Zhangjiajie Tianmen Mountain?
Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon.
What is there to do at Hampton by Hilton Zhangjiajie Tianmen Mountain and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hampton by Hilton Zhangjiajie Tianmen Mountain?
Yes, there's an onsite restaurant.
What's the area around Hampton by Hilton Zhangjiajie Tianmen Mountain like?
Hampton by Hilton Zhangjiajie Tianmen Mountain is in Yongding, a short 4-minute walk from Tianmen Mountain Cable Car.
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Reviews
Hampton by Hilton Zhangjiajie Tianmen Mountain Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.4
Amenities
9.4
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast offered a vast and good spread with many fresh varieties of food. (10 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
8/10 Very good
Apr 9, 2026
Hotel was good but could do with an update. Laundry was a great addition and breakfast was good.
Adam
Adam, 3-night trip
Verified
10/10 Exceptional
Dec 22, 2025
good service, very good location, extremely friendly staffs
Xu
Xu, 1-night trip
Verified
10/10 Exceptional
Aug 29, 2025
Attentive staff, superb breakfast, great location
Joseph
Joseph, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2025
Great location. Very clean modern hotel with nice staff.
Ekaterina
Ekaterina, 1-night trip
Verified
10/10 Exceptional
Dec 2, 2025
this was one of the best hotels i have ever stayed in around the world. The staff are the highlight, amazing service 👏
Shivneil
Shivneil, 3-night trip
Verified
10/10 Exceptional
Nov 10, 2025
Great staff and service.
Vivian
Vivian, 2-night trip
Verified
10/10 Exceptional
Nov 18, 2025
Very helpful front desk staff. Room was spacious and well kept.
Marn Lay
Marn Lay, 1-night trip
Verified
10/10 Exceptional
Oct 24, 2025
Great location with excellent staff like Alice and Ms Kang to assist on all your needs. Well appointed clean room and delicious breakfast menu
Philip
Philip, 3-night trip
Verified
10/10 Exceptional
Sep 20, 2025
We stayed here at the end of a 2 day tour of the local mountains, and as this is located right at the end of one of the cable cars it was very convenient
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
Apr 10, 2026
We got a free upgrade to a bigger room. The staff at the reception is extremely helpful and polite. The cleaning lady took such good care of us and went out of her way to keep us comfortable. The hotel provides free unlimited bottled water. There is also a free self service laundry.
The property is centrally located and it’s a 5 min walk to the Tianmen cable car station. It is surrounded by plenty of restaurants and spas for a great massage.
Breakfast spread is vast and good.
The only minor negative point is that the bathroom shower water pressure at night after 11pm is very low.
Karen
Karen, 3-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Delicious buffet breakfast. Attentive staff. Clean and beautiful hotel and great central location just in front of the tianmen mountain cable car station.
antonio
antonio, 2-night trip
Verified
10/10 Exceptional
Dec 9, 2025
Xiao gu was fabulous. Needed a big car for my group and xiao gu was able to get it sorted for me ASAP.
Room was clean too, good amenities everything was nice
Great service and awesome staff. They were always around to help out with anything, like laundry, little things, you name it, impressive! Really made this trip to Zhangjiajie even better.
Zhongwei
Zhongwei, 3-night trip
Verified
10/10 Exceptional
Jun 19, 2025
The hotel staff are very friendly and helpful
izumi
izumi, 2-night trip
Verified
10/10 Exceptional
Oct 14, 2025
Breakfast was excellent, there are many fresh varieties of food. Laundy is a plus, staffs are frieldly and helpful.
It will be an excellent hotel to stay except without safe box.
Chew W
Chew W, 4-night trip
Verified
10/10 Exceptional
May 27, 2025
Near to restaurants and cable car to the mountain
John
John, 3-night trip
Verified
8/10 Very good
Oct 15, 2025
Room is clean, breakfast is good. Please ask for the room which is not faced city as it will disturb your sleeping by noisy vehicles.
Annie
Annie, 1-night trip
Verified
10/10 Exceptional
Jul 5, 2025
Clean and modern hotel which is situated in the middle of the city. You can get local or western food (KFC) nearby and you can walk to the cable car station going to the mountain
Basuki
Basuki, 1-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Some spoke English but they always had an English staff to help with translating. They were always so helpful with whatever was needed either with luggage storage or taxi calling
Christopher
Christopher, 2-night trip
Verified
10/10 Exceptional
Jun 4, 2025
It is super close to the cable station which is just across the street. A lot of dining options nearby. Also there is a ChaYanYueSe store very close to the hotel!
Chen
Chen, 1-night trip
Verified
10/10 Exceptional
Oct 20, 2025
Excellent hotel in Zhangjiajie across the street from the cable car to Tianmen Mountain. The room I stayed on the second floor was completely remodelled. It was perfect! Very comfortable bed, linens and shower, and quite spacious. Breakfast wasn't bad but there could be more choices for the western taste. This is my second stay a the Hampton by Hilton and I will return.
Eduardo
Eduardo, 2-night trip
Verified
10/10 Exceptional
Nov 6, 2025
The hotel is very clean, there’s a lot of room space and room is also very clean (including bathroom). The hotel is suited right opposite of the cableway so it’s easy to get to. The breakfast buffet has a variety of choices including local food and continental breakfast to select from. What I liked the most is the friendly staff, they personalized the stay and welcomed us with night time red bean soup and also warm ginger tea even when we already checked out (it was rainy). There’s tea and biscuits in lobby to enjoy. I regret booking only 1 night!
房间打理的干净,酒店也很新,地理位置也非常棒!服务真的是超五星,从前台到送东西到房间的服务员都非常好,洗衣房阿姨还会帮忙折叠衣物。
Wenying
Wenying, 1-night trip
Verified
10/10 Exceptional
Oct 12, 2025
The staff made a mistake with our booking when we arrived. But quickly resolved the issue. The rooms are very clean, very spacious and updated! sound insulation is done well, couldn’t hear anything outside. Breakfast buffet was available every morning with plenty of options, but wasn’t satisfying to my taste buds. Laundry machines enough, no waiting needed. Zhangjiajie is small. This hotel wasn’t in the popular area, so there wasn’t much, food was local food, alley ways, etc. the best part was the cable car to tianmen mountain is literally across the street!
Jenni
Jenni, 2-night trip
Verified
6/10 Good
Apr 17, 2025
Not the best Hilton
The reception staff Alice is very helpful and accommodating,very patiently waited while I was having some technical issues issues with the Wise card.Alice was full of empathy and suggest we check in n rest and settle the payment when the system is resolved.upoñ checking out after Alice knowing that we have an early check out ,prepare 2 sets of takeaway breakfast in a bag which is very thoughtful.Apart from her good services,the room was not very impressive and is very run down with sheer curtains full of smell, could have been accumulate from months n smoking though not allowed.Bathroom tape was leaking.breakfast was reasonable but not fantastic as that of a Hilton.the most convenient is the cable car entrance to the Tianmem Gate is just opposite which saves lots of time and the eateries around