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Cloud 19 Panwa

4.5 star property
Luxury beachfront hotel with beach shuttle, near Ao Yon Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cloud 19 Panwa

2 outdoor pools, pool umbrellas, sun loungers
Gazebo
On the beach, beach shuttle, sun loungers, beach umbrellas
Exterior
Hypo-allergenic bedding, minibar, in-room safe, rollaway beds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Free breakfast
    Free breakfast
  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Childcare
    Childcare
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Seasonal outdoor pool
  • Children's pool
  • Spa tub
For families
  • Babysitting services
  • Children's pool
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room

Hypo-allergenic bedding, minibar, in-room safe, rollaway beds

Premium Room

Highlights

Balcony or patio
Individually decorated
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Bathrobes
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, rollaway beds

Junior Suite

Highlights

Balcony or patio
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Bathrobes
Private bathroom
Coffee/tea maker
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Garden Suite

Garden Suite | Hypo-allergenic bedding, minibar, in-room safe, rollaway beds

Garden Suite

Highlights

Balcony or patio
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Bathrobes
Private bathroom
Coffee/tea maker
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, Sea View

Hypo-allergenic bedding, minibar, in-room safe, rollaway beds

Room, Sea View

Highlights

Balcony or patio
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Bathrobes
Private bathroom
Coffee/tea maker
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, minibar, in-room safe, rollaway beds

Suite

Highlights

Balcony or patio
Individually decorated
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Bathrobes
Private bathroom
  • 75 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
30/10 Moo 8, Bor Rae-Ao Yon Rd., T.Wichit A.Muang, 30/10, Wichit, Phuket Province, 83000

What's nearby

  • Chalong Bay - 1 min walk - 0.0 km
  • Panwa Beach - 3 min walk - 0.3 km
  • Ao Yon Beach - 7 min walk - 0.6 km
  • Phuket Aquarium - 4 min drive - 3.5 km
  • Chalong Pier - 16 min drive - 13.4 km

Getting around

  • Phuket Intl. Airport (HKT) - 63 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪The Junction - ‬3 min drive
  • ‪Edge Beach Club at Pullman Panwa Beach - ‬3 min drive
  • ‪Flamingo Bar - ‬6 min walk
  • ‪Keang Lay Restaurant เคียงเล ปลาเผา - ‬3 min drive
  • ‪The Cove - ‬20 min walk

About this property

Cloud 19 Panwa

At Cloud 19 Panwa, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Chalong Bay. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in massages, body wraps, and facials. Offering a beachfront location, Lainapa Restaurant serves Thai cuisine and is open for breakfast, lunch, and dinner. A rooftop terrace, a poolside bar, and a spa tub are other highlights at this luxurious hotel.

Languages

Chinese (Mandarin), English, Thai

At a glance

Hotel size

  • 19 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 11 PM
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Babysitting
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Offsite

  • Area shuttle*
  • Beach shuttle*
  • Shopping center shuttle*

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Beach shuttle (surcharge)
  • Hiking/biking trails
  • Kayaking
  • Access to nearby outdoor pool
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Television in common areas
  • 2 outdoor pools
  • Spa tub
  • Sauna

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Free newspapers
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

Lainapa Restaurant - This beachfront restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of THB 1300 per vehicle (one way)
  • Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge
  • Area shuttle, beach shuttle, and shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for THB 1000.0 per day

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Cloud19
Cloud19 Beach Retreat
Cloud19 Beach Retreat Hotel
Cloud19 Beach Retreat Hotel Phuket
Cloud19 Beach Retreat Phuket
Cloud 19 Hotel Cape Panwa
Cloud19 Beach Retreat Cape Panwa, Phuket
Cloud19 Beach Retreat Hotel Wichit
Cloud19 Beach Retreat Wichit
Cloud 19 Panwa Hotel Wichit
Cloud 19 Panwa Hotel
Cloud 19 Panwa Wichit
Cloud 19 Panwa Hotel
Cloud 19 Panwa Wichit
Cloud 19 Panwa Hotel Wichit

Frequently asked questions

Does Cloud 19 Panwa offer free cancellation for a full refund?
Yes, Cloud 19 Panwa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cloud 19 Panwa?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Cloud 19 Panwa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Cloud 19 Panwa?
Yes, there's free self parking.
Is airport shuttle service offered by Cloud 19 Panwa?
Yes, an airport shuttle is available. The charge is THB 1300 per vehicle one way.
What are the check-in and check-out times at Cloud 19 Panwa?
Check-in start time: 2 PM; Check-in end time: 11 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Cloud 19 Panwa and nearby?
Have fun with onsite activities like kayaking and hiking. Relax in the spa tub or enjoy the use of other amenities, which include 2 outdoor pools and a sauna. Cloud 19 Panwa also has a picnic area and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Cloud 19 Panwa?
Yes, Lainapa Restaurant offers beachfront dining, Thai cuisine, and pool views.
Does Cloud 19 Panwa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Cloud 19 Panwa like?
Cloud 19 Panwa is a short 1-minute walk from Chalong Bay and 7 minutes' walk from Ao Yon Beach.

Cloud 19 Panwa Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Very Good

I was frustrated that staff didn’t understand enough to be able to cook my food gluten free but otherwise a fabulous place great spacious room
1-night trip
Verified CheapTickets guest review

8/10 Very Good

Nice hotel by the sea
The location is great for a peaceful holiday by the sea. Closest 7-11 was 200 m away, same a restaurants, massage, scooter rentals etc. The beach restaurant 300 m away is recommended ! Note! The beach is nice to walk, but there may be broken glass. Hotel maintenance could be improved. Traffic noise from street behind is very clear on 3rd floor rooms. I was luckily replaced on 2nd floor which was much better.
mika, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really lovely location and staff
Helen, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location and a lovely hotel
Helen, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

10-night trip
Verified Expedia guest review

10/10 Exceptional

Spend best vacation time here
Nice place, staffs, sleep well but no face tissue in bathroom
Worawat, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Gutted only had the night to enjoy
Was a one day stopover and due to flight issues we only had the night here which was a great shame .. fabulous place. Maybe cloud 9 would be a better name x
Mike, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

The staff were extremely helpful and great! Loved the service, however, my room’s A.C. Was not working at all! It was terrible! I got so much mosquito bites too! Bathroom was dirty and there were a lot of dirty hair on the bed still. The room was dirty and having no air conditioner mad it worse. View was great but overall I had a bad experience in the room. I couldn’t wait to check out! The shower head also had mold growing it. And the shower smelt bad and sprayed terrible.
Viv, 2-night trip
Verified Expedia guest review

10/10 Exceptional

John, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Will definitely be back
Fantastic location Fantatstic Rooms Fantastic Staff Fantastic Service
Wayne, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Go for the views!
View was great, hotel was definitely the nicest in that area. We loved waking up to the view of the beach. The hotel staff service was just ok. I rated them a three, but not once during my three day stay did the staff approach me to take my order for food or drinks while my husband and I were by the pool. Every time we wanted to order, we had to approach the bar. Not sure if this is a cultural difference or just how they do things. The back lounge area was great for watching the sunset, which we did every night. The room itself was fine, not luxurious. Husband said the bed was hard. The area itself is 1 hour from airport, 45 from Bangla Rd, and 30 from Phuket docks. Not much to see or do in vicinity of hotel but we liked the relaxation aspect.
Verified Hotels.com guest review

6/10 Good

Clean and comfortable hotel with lovely pools
We went when the weather wasn't great, but Cloud 19 had fantastic reviews so we were looking forward to a relaxing time in beautiful surroundings. The hotel and room were lovely, clean and well kept, however, we were really disappointed in the food and we were shocked at how expensive the food and drink, were compared to the quality. For example, they charge 280 baht for a bottle of bear and 70 baht for a fizzy drink. I enjoyed the stay, but, I am not convinced I would I go back.
Verified Hotels.com guest review

8/10 Very Good

Beach front room next to pool
Large room. Food cooked not as described on menu. Other restaurants not close by.
Verified Lastminute guest review

8/10 Very Good

Still a good place to relax
Good Hotel but far from everything.... Idéal place for relaxation. We spent 3 days, during that time i could not belive how they left the beach unclean not to say dirty... Also Water and soda are way to expensive!!!
Verified Hotels.com guest review

2/10 Poor

Annoyed
Th menu has a wide variety to choose from Sea beach dirty Bad food
Verified Expedia guest review

10/10 Exceptional

such a pleasure!
We spent 3 nights at Cloud 19 last week, and despite the weather not playing along (maxi rain!), we loved every minute. Our room was spacious, bright, immaculately clean, with a lovely view of the bay and virtually our own swimming pool at our doorstep! Nothing was too much trouble for the staff, who were very helpful, particularly the manager Shiela, who's great. We enjoyed that the hotel was small and private, and away from the frenetic tourist traps of Patong etc. We'll definitely be back!
Verified Hotels.com guest review

8/10 Very Good

Scenic and relaxing
I enjoyed the place and the friendliness of the staff and owner. Close to all things but away from the crowds.
Verified Expedia guest review

6/10 Good

Fabulous swimming pool
The hotel facilities were very good. Plenty of sunbeds around an enormous pool overlooking the bay. The restaurant was beautifully situated and the Thai food was very tasty. Breakfast was also excellent. We found the location too isolated. The beach was dirty with broken glass in the sand and it isn't possible to go into the sea because it is very rocky. A good place to go if you want to retreat. The location was not to our liking. Much better beaches in Phuket with a choice of restaurants and bars. There was building work going on next door. It didn't affect us but might be troublesome to some of the rooms in the new wing.
Verified Expedia guest review

8/10 Very Good

Verified Hotels.com guest review

2/10 Poor

GREAT DISSAPOINTMENT!
JUST A GREAT DISSAPOINTMENT! DAY ONE ! BAD SMELL IN THE ROOM ON ARRIVAL AND SMELL STAYED RIGHT TO THE END OF OUR STAY ! BLOCKED SHOWER DRAIN ON ARRIVAL! THE FOLLOWING DAYS JUST KEPT THE PACE WITH A RUNNUNIG TOILET ! WORST OF ALL AN INTERNET THAT WAS DROPPING OUT CONSTANTLY OR FOR MUCH OF THE TIME NO SIGNAL AT ALL IN THE ROOM! NOT TO MENTION ALSO THE BREAKFAST THAT WAS MOST OF THE TIME ONE AND THE SAME C..P DAY AFTER DAY ! OVER ALL A GREAT DISSAPOINTMENT!
Verified Hotels.com guest review

10/10 Exceptional

Amazing, would stay again!
Hotel was excellent, very picturesque. They have two pools, one main pool overlooking the beach and a smaller pool on the 1st floor at the doorstop of our room. Each was amazing and very relaxing. We stayed the night of the Krathong festival and enjoyed their festival meal. They accommodated that one of us was vegetarian and served us a customized meal that was probably the best Thai meal I've had in our entire thailand stay. We purposely chose to stay on the east side of Phuket to avoid they overcrowded touristy areas. Knowing that there would not be much around our hotel, our purpose was to have a purely relaxing and laid back night which was excellent at this hotel. They also helped us organize a taxi to the ratsada pier to catch the ferry to Koh Phi Phi that was included in the price of the ferry. Overall, excellent place that I would highly recommend!
Verified Hotels.com guest review

6/10 Good

Service is great
I went to a friends wedding who held a wedding ceremony in the hotel. I only stayed 1 night in there because I knew this hotel is pretty far away from the town. Service is great, food is great. Only 1 thing, that night after 11pm, their pipe got problem, no water for toilets, sink and the shower. I finally use bottle of water (complimentary 2 bottles of water) to remove my make up and clean my body at the end.
Verified Hotels.com guest review

10/10 Exceptional

excellent hotel , and brilliant holiday
superb hotel with excellent amenities , hotel staff were very professional and friendly and did everything they could to make our stay memorable , genuinely friendly , kind and very thoughtful. always smiling . Quiet location which is what we wanted , for couples would highly recommend , but possibly families with young children may find location too quiet , we will be going back as soon as possible . The location the hotel was g gke ck
Verified Hotels.com guest review

10/10 Exceptional

Never wanted to leave.
This resort was 5 star luxury. We couldn't have been happier. Beach was deserted, pools were beautiful, room was huge and stylishly decorated. Staff were very friendly, and despite speaking little English, were able to accommodate all of our needs. The area is quite quiet, but there are local restaurants and coffee shops to be discovered (where everything is CHEAP), as well as nearby look outs and view points. I am so glad that we found this resort, it was a first class experience for us and one that we would not have been able to afford in anywhere else in the world.
Verified Hotels.com guest review

8/10 Very Good

Wonderful reception staff
The staff were fantastic, the lady on reception could not do enough. If you are disabled there is a steep hill and loads of steps.we had to pay an extra 560 pounds to upgrade to a room on the ground level. Food was fantastic. There is a lot of building works going on both sides of the hotel which is not the fault of the hotel. Beach is beautiful room was great.
Verified Hotels.com guest review