In the heart of Aachen-Mitte, Pallazzo Alfonso offers a tranquil retreat with a serene garden and picturesque terrace. Connect to in-room WiFi, read up on local news with free newspapers, explore the city on bike rentals or hold meetings in the well-equipped meeting room.
Reviews
7.27.2 out of 10
Good
Popular amenities
Non-smoking
Free WiFi
Main amenities (7)
Daily housekeeping
Terrace
Garden
Meeting room
Multilingual staff
Free newspapers in the lobby
Bike rental
Feel at home (6)
Children stay free
Private bathroom
Television
Garden
Terrace
Daily housekeeping
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Double Room
Standard Double Room
Highlights
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
25 sq m
Sleeps 2
2 Twin Beds
View all photos for Superior Double Room, Balcony, Garden Area
Superior Double Room, Balcony, Garden Area
Highlights
Balcony
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
35 sq m
Sleeps 4
2 Twin Beds and 1 Double Sofa Bed
View all photos for Superior Penthouse, Balcony, Garden View
Superior Penthouse, Balcony, Garden View
Highlights
Balcony
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
70 sq m
Sleeps 4
1 King Bed and 2 Twin Sofa Beds
View all photos for Superior Suite, Balcony, Garden Area
Maastricht (MST-Maastricht - Aachen) - 27 min drive
Cologne - Bonn Airport (CGN) - 46 min drive
Liege (LGG) - 110 min drive
Aachen (XHJ-Aachen Central Rail Station) - 11 min walk
Aachen Central Station - 11 min walk
Eurogress Aachen Bus Stop - 15 min walk
Restaurants
Zen Zen - 8 min walk
Exil - 5 min walk
Öz Urfa - 5 min walk
Vietnam Imbiss - 6 min walk
Dumont - 6 min walk
About this property
Pallazzo Alfonso
Located near a train station, Pallazzo Alfonso is a great choice for a stay in Aachen. Other highlights at this boutique hotel include a terrace and a garden.
Check-in start time: 2 PM; Check-in end time: 8 PM
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
The front desk is open Monday - Sunday (8 AM - noon) and Monday - Sunday (4 PM - 8 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Traveling with children
Children stay free (see details)
Working away
Meeting room
Services
Free newspapers in lobby
Multilingual staff
Bicycle rentals
Facilities
Garden
Terrace
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Minibar
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Policies
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club
Cashless transactions are available.
Also known as
Pallazzo Alfonso
Pallazzo Alfonso Aachen
Pallazzo Alfonso Hotel
Pallazzo Alfonso Hotel Aachen
Pallazzo Alfonso Hotel
Pallazzo Alfonso Aachen
Pallazzo Alfonso Hotel Aachen
Frequently asked questions
Are pets allowed at Pallazzo Alfonso?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pallazzo Alfonso?
Sorry, there's no onsite parking at Pallazzo Alfonso.
What are the check-in and check-out times at Pallazzo Alfonso?
Check-in start time: 2 PM; Check-in end time: 8 PM. Check-out time is 11 AM.
What is there to do at Pallazzo Alfonso and nearby?
Pallazzo Alfonso has a garden.
What's the area around Pallazzo Alfonso like?
Pallazzo Alfonso is in Aachen-Mitte, a short 10-minute walk from RWTH Aachen University and 16 minutes' walk from Aachen Cathedral.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Pallazzo Alfonso Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
6.6/10
Staff & service
6.6/10
Amenities
6.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Very good
Jul 23, 2023
It was a good and clean place. I didn't see any staff! all things was by code and key. at the first glance it was scary because of the trees and plants around the building, but after entering to the place it was good enough.
Hamed
Hamed, 1-night trip
4/10 Fair
Jul 17, 2022
There is no staff for check in or check out. Carpet and refrigerator need to be cleaned.
FERNANDO
FERNANDO, 1-night trip
4/10 Fair
Aug 4, 2022
Bug’s Hotel of Aachen
During enter , since no code is given us before we waited but its sorted. At night we noticed that towels were not washed ( from ex client/s ) has blood on them. Room was extremely eco friendly for BUGs.. We find opportunity to play with them. Counted at least 20 bugs in our room. Has anyone ever cleaned this hotel. I never seen such room in several years of travel. Cant sleep all night
Mustafa Cenk
Mustafa Cenk, 1-night trip
4/10 Fair
Oct 16, 2023
Not great!
They didn't send me a code for checking in to my phone. There is no staff on site here. Luckily after waiting around for a half hour a guest who was staying here called them and got them to send my codes to his phone and he helped me get inside. Refrigerator didn't work and there was no hand soap in the bathroom.
Verified traveler
1-night trip
10/10 Exceptional
Dec 18, 2024
Didier
Didier, 1-night trip
6/10 Good
Oct 8, 2024
Stefan
Stefan, 2-night trip
8/10 Very good
Sep 5, 2024
jaspn
jaspn, 1-night trip
8/10 Very good
Jul 14, 2024
Funktioniert
Check in mit Code und Schlüsselbox
Bernd
Bernd, 1-night trip
6/10 Good
Apr 25, 2024
Limpio y renovado, volvería, nunca antes.
Muy bien ubicado y fácil checking online. Todo lo demás, mediocre. Una sola toalla, el baño sucio, la moqueta con cristales, no limpiaron la habitación desde que llegamos, y apariencia envejecido. Teníamos dos reservas de tres días con un día por medio y no pudimos dejar el equipaje en ningún sitio. La primera habitación muy pequeña, la segunda, para 6 personas y al volver del desayuno sin haber dejado la habitación, nos encontramos dentro a una persona. Pago total al reservar y no reembolsable.
Verified traveler
3-night trip
6/10 Good
Apr 25, 2024
ROSARIO
ROSARIO, 3-night trip
8/10 Very good
Dec 6, 2023
Preis-Leistung- Verhältnis gut. Großzügiges Zimmer und Bad.
Ute
Ute, 2-night trip
10/10 Exceptional
Oct 24, 2023
Ein einfaches Hotel - aber dafür sehr großzügige Räume, gut eingerichtet. Frühstücken wollte ich ohnehin außerhalb.
Tobias
Tobias, 2-night trip
4/10 Fair
Jul 16, 2023
Leider war es ein komplett Kontakt loses Hotel. Keine Rezeption und auch ansonsten niemand als Ansprechpartner, was vorher nicht angekündigt wurde. Die Treppe mit dem wackeligen Handlauf ein absolutes Sicherheitsrisiko. Die Infos im Zimmer wiedersprüchlich und nicht sehr hilfreich. Die Sauberkait war gerade noch akzeptabel.
heike
heike, 1-night trip
8/10 Very good
Jun 22, 2023
Roozbeh
Roozbeh, 1-night trip
6/10 Good
Mar 20, 2023
Bei einem Aufenthalt von 9 Übernachtungen keine Reinigung des Zimmers, obwohl tägliche Zimmerreinigung in der Buchung bestätigt wurde. Auch auf telefonische Nachfrage, Rezeption war zu den angegebenen Zeiten am Morgen nicht besetzt, wurde das Zimmer nicht gereinigt. Auf Nachfrage Handtücher getauscht. Zimmer waren angenehm groß und mit Balkon. Wenn nicht gerade Hotelgäste Party bis morgens um 7 Uhr auf den Zimmern machen, war es sehr angenehm Ruhig. Für eine kürzere Übernachtungen zu empfehlen, für längere Aufenthalte durch die fehlende Zimmerreinigung eher nicht. Kurze Wege in die Innenstadt mit tollen Restaurants und super Kneipen.
Ralf
Ralf, 9-night trip
4/10 Fair
Dec 22, 2022
Anna
Anna, 1-night trip
8/10 Very good
Sep 11, 2022
Alles ok
Gut 1km vom Bahnhof, alles fußläufig, Umgebung nicht so superinteressant, aber der schönen Seiten Aachens sind ja in der Nähe, Check In via Schlüsselbox, hatte keinen Kontakt zu einem Mitarbeiter in der ganzen Zeit. Ansonsten aber alles fein, Zimmergröße war sehr schön mit Balkon.
Verified traveler
1-night trip
4/10 Fair
Aug 29, 2022
Silberfische und weiteres Ungeziefer waren in dem Zimmer. Betten voller Haare. Die Umgebung war eine Katastrophe. Steckdosen mussten auch gesucht werden.
Marina
Marina, 1-night trip
4/10 Fair
Oct 3, 2021
Das Zimmer ist schön ausgestattet und hat einen grossen Balkon. Es kriegt sehr viel Licht. Was die Sauberkeit und Service angeht, kann alles als schrecklich bezeichnet werden. Ich würde es nicht empfehlen. Zu dem Preis laesst sich sicher etwas besseres finden.
Ayhan
Ayhan, 4-night trip
6/10 Good
Aug 19, 2021
It’ll do for a night
It’s pretty basic and dated, although the room was massive. It’s not in a particularly great area of town but it’s walkable to the city centre in less than 20 minutes. The guy on reception was extremely friendly and helpful.
Oliver
Oliver, 1-night trip
8/10 Very good
Jul 27, 2021
Schön, aber verbesserungsfähig
Wir hatten die „Penthouse-Suite“ gebucht.
Die Lage war echt nett, allg. gesehen sieht sie gut aus.
Leider gab es gewisse Dinge, die man ändern bzw verbessern könnte.
Die Kühlschränke bringen nicht wirklich Leistung.
Statt alte Kühlschränke eines Hotels zu verwenden ist es sinnvoller, einen richtigen Kühlschrank zu kaufen.
Die Spültischarmatur ist kaputt, das Gestrüpp auf den Balkonen könnte auch etwas zurückgeschnitten werden, im hinteren Bereich konnte man die Tür vor lauter Krabbelvieh nicht öffnen.
Die alten Blätter des Olivenbaums wurden vorher auch nicht entfernt.
Für eine Nacht war das so weit in Ordnung, aber für einen längeren Aufenthalt könnte es stören.