We stayed here after looking at the pictures online unfortunately the pictures were nothing like the actual hotel very dirty old bedding on floor filthy paper hanging off walls. well over 30 year old beds as walked in a mattress that had urine all over, breakfast tables disgusting dust everywhere cups and animal hair on pubic had in a roon change straight away. To top it off found my partner has bed bug bites today. Soo having to treat all my house.. Place should be shut down and fumigated.... Manager shouldn't run a hotel
Karl
1๋ฐ ์ฌํ
2/10
Absolutely appalling! For one itโs false advertising looks nothing like the photos on the advertisement! Got to the room and wow I have no words, pictures to follow! The cleanliness WHAT CLEANLINESS! the only thing clean about this stay was the bag in the bin! I booked this room as a treat for my grandson as he had just finished his SATS and I was absolutely gutted and mortified! Then to top it off we went down for breakfast everyone around me got their breakfasts I was told they forgot about mine. I would have never have booked it I knew then what know now!
Christina
1๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
Place is managed by one man Tom who was very nice ...Owner was off to Birmingham as we arrived and another lady disappeared when I spoke to her so not much of a welcome . Place needs work and cleaning tbh ... Basic standards are a must especially in a town with so much competition.. Hotel had two names which doesn't help.Think we were the only ones there but we were the only ones for breakfast ... Took a while to get any response from anyone as place was deserted but got there in the end ...Tom is doing a grand job but needs help imho. Breakfast ok but basic and wasn't asked what we wanted but dining room needs a clean and they did have a new dog so that comes with it's challenges ... Can't fault location for pleasure beach and south shore and was a late booking .. As I said place needs work and there are basics that are missing so those should be addressed if the are to survive a summer session ...Who place needs TLC but after coming to Blackpool now for 30 year then whole town needs some TLC and Cleaning .
JAMES
1๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
I have asked Expedia to remove this property from their site. On arrival was taken to a room and somebody was sleeping in the bed in the room allocated for me. I was taken to another room which can only be described as unsafe and filthy the toilet had been used and not flushed And the curtain was hanging off the rail. The carpet was also filthy with debris all over a word of warning Expedia are only limited in what they can do they were unable to affect a refund I booked in at a better hotel around the corner. I recognise this is a cheap hotel But there are minimum standards
stephen
1๋ฐ ์ฌํ
10/10
Vicky
3๋ฐ ์ฌํ
4/10
Property absolutely filthy not as advertised at all evrrything in the room was disgusting and smelt quiet bad. The staff were friendly but found out of date things at the breakfast and again the things were not clean and we had to ask for things to be washed.
Jordanne
1๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
Hotel is dirty smells it's unsafe got took to the top floor in the attic room was cold bedding was filthy so asked for another room and got shown it it was basically a crack den only not advertised as one it's horrendous I wouldn't let a rat stop there neither mind a human being I would advise anyone to not stop here if the was a minus star I would give it minus 1000
Craig
1๋ฐ ๋ก๋งจํฑ ์ฌํ
2/10
What stay. The hotel cancelled with less than 24 hours notice. It spoiled the start of our holiday
If we have to give 48 hours notice why should they cancel with such short notice and no explanation
Sharon
1๋ฐ ์ฌํ
10/10
Sean
1๋ฐ ์ฌํ
4/10
We stayed in room 15 right at the top floor, the carpet between the two rooms was soaking wet. The carpet it nailed and screwed down and if you have barefeet it hurts. The mattress on one of the bets had a spring sticking out at the very bottom if you sat there it was sticking in you. The shower pressure is terrible. The curtains had what looked like a cigarette burn hole in them and half hanging off the rail. The only good this was that it was a sea view room
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
We didnโt stay. Lasted 15 mins.
It was dirty. Really dirty.
Mattress was just spring.
Had a big wet patch in the carpet.
Smelt musty.
Carpet was stapled together like odd ends of carpet.
Light fittings hanging off.
Couldnโt even give it 1/10 it was really bad.
Stephen
1๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
Absolutely filthy. Hairs on the bed. No soap in towel. Stains on the walls and beds. Filthy carpet. I wish i could give minus stars. Dont know how these property still allowed for guests to stay in. Avoid it at all cost. Booked with breakfast but didn't eat there because don't want to get ill
Gurpreet
1๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
Wasnโt really the most clean hotel we have stayed in Blackpool, towels was dirty, window ledge full of dust, bathroom looked like it hasnโt been touched for a while.
Mark
1๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
Avoid unless your crazy or very very desperate. Didnt read reviews before booking and couldn't afford to walk away on arrival and stay elsewhere. The pics of property are correct but most of the community areas is storage for crap,our room smelt and wasnt as clean as it should be. We are glad we took our own towls,I had to fix curtains so people couldn't see inside while my wife was changing. The carpet was patch work and nailed down so pain full if you need toilet in night and forgotten your slippers.the mattress on the bed was as old as Blackpool tower and felt horrible to sleep on. The breakfast comes with its own health warning very undercooked eggs,hashbrowns not cooked,out of date jam, the glasses on the tables were filthy not just on our table but on all the tables.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
This property was stinking the ceiling was leaking onto a bed the smell of dampness was terrible my grandson was taken to hospital as it affected his asthma and had to be put on a nebuliser the place was dirty the carpets in the rooms were held down with screws they had to give me another room due to the ceiling leaking and that room was smelling of dampness too PLEASE DO NOT STAY THERE YOU WILL REGRET IT YOU HAVE TO WIPE YOUR FEET COMING OUT OF IT ITS THAT BAD
Margo
1๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
The filthiest hotel i have ever been too. I walked straight back out and booked another hotel
lee
1๋ฐ ์ฌํ
6/10
Ian
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
NIGEL
1๋ฐ ์ฌํ
2/10
Hotel should be closed down,fumigated and renovated!
Was greeted by 2 men sitting in what should be a diningroom, crockery all dressed on tables which where dirty and and still left from breakfast at 6pm. Was shown to our room and felt unsafe the moment i was shown the door. The manager then decided to show tje broken bathroom door with no handle which must be closed when sbower in use as it leaks onto bedroom carpet! The tv was off the wall and just sat on top of the wardrobe,sockets hanging off the wall, the door was all broken down the panels and although it was a digitl lock did not feel secure and safe.the beds where filthy pillows stained,shower to dirty to even consider using, the dust under and around the bed frames are the worse i have ever seen. My 10 yr son started crying and begging us not to stay here as he felt scared and unsafe, and as a female alone with a child i felt this too. And with in 20 mins i walked out with 2 bites on my anckle i may add!
Do not stay here, the pics advertised must be atleast 10 years old no rooms look the same. Found a safer and much cleaner hotel for the same price other end of the same street named the marlow lodge. Do not book here it is filthy and unsafe regardless of price a toilet should be clean and a door should close and lock securely.
simon
1๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
Gary
1๋ฐ ์ฌํ
6/10
As its under new ownership they're finding their feet, needs a bit of life breathing into the place. Needs new toilet seats and shower heads and a lick of paint. VJ was very helpful and accommodating, he even bought pizza for the kids. I would happily stay again in the future, perfectly situated opposite south pier
Kerry
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Best customer service experience so far in the UK. Great memeber staff they have got. I definitely will revisit there.
Sule
1๋ฐ ์ฌํ
4/10
The owner was very polite & friendly.
However the property is very dirty and run down. The room we stayed was run down. The bathroom smelt of urine. There was also a pool around the toilet. The bath mats smelt of urine. The bedding didnt smell clean and the carpets in the room were filthy. Corridor carpets full of stains. Walls were stained and the dust was inches thick.
We will not be returning to this property.
Kevin
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
The place is very welcoming with polite reception service. breakfast is served and very communcable distance to fun locations