This is an overall great review particularly because of the good service we received. I had to book an extra night directly with the property. It was an "Executive Room". It was large but very old and dirty. The next morning I spoke with Ariel at the front desk and he accommodated us immediately in a newly renovated room which was cleaner and nicer. It was also a little bit smaller. Throughout our stay Ariel was very attentive and helpful with everything. Any requests were tended to within minutes. The hotel is in a very nice part of town (Recoleta) and it sits on a quiet street within walking distance of cafes, attractions, transportation. The bed is very comfortable and the amenities are adequate. The price is very good compared to the more "iconic" properties nearby. Breakfast is limited but good and includes eggs, fruits, pastries, coffee, juices, cereal and cheese.