Kingtown Riverside Hotel Plaza Shanghai

3.5 star property
Art Deco hotel with restaurant, near Nanjing Road Shopping District

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Kingtown Riverside Hotel Plaza Shanghai

Exterior
Deluxe Room | Down comforters, memory foam beds, in-room safe, individually decorated
Lobby
Suite | Down comforters, memory foam beds, in-room safe, individually decorated
Suite | Bathroom | Combined shower/tub, rainfall showerhead, free toiletries, hair dryer

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Convenience store
  • Laundry service
  • Self-serve laundry
Feel at home
  • Private bathroom
  • Television
  • Furnished balcony
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

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About the neighborhood

Map
No.126 Xinzha Road, Shanghai, Shanghai, 200003

What's nearby

  • West Nanjing Road - 9 min walk - 0.8 km
  • Nanjing Road Shopping District - 15 min walk - 1.3 km
  • People's Square - 2 min drive - 1.8 km
  • Yu Garden - 4 min drive - 3.9 km
  • The Bund - 7 min drive - 8.5 km

Getting around

  • Hongqiao International Airport (SHA) - 26 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 48 min drive
  • Shanghai Railway Station - 9 min drive
  • Shanghai South Railway Station - 13 min drive
  • Nanxiang North Railway Station - 18 min drive
  • Xinzha Road Station - 5 min walk
  • Qufu Road Station - 10 min walk
  • People's Square Station - 11 min walk

Restaurants

  • ‪Wee Coffee - ‬1 min walk
  • ‪雕刻时光咖啡馆 - ‬3 min walk
  • ‪麦当劳 - ‬2 min walk
  • ‪Bbg-Club密室逃脱 - ‬3 min walk
  • ‪烹然心动创意厨艺坊 - ‬1 min walk

About this property

Kingtown Riverside Hotel Plaza Shanghai

When you stay at Kingtown Riverside Hotel Plaza Shanghai, you'll be just a 5-minute drive from Nanjing Road Shopping District and People's Square. For a bite to eat, guests can check out Kingtown Cofe, which serves breakfast, lunch, and dinner. This Art Deco hotel is also just a 5-minute drive from Xintiandi Style Shoppping Centre and Jing'an Temple. The property is just a short walk to public transportation: Xinzha Road Station is 5 minutes and Qufu Road Station is 10 minutes.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 163 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 1 PM; Check-in end time: 11:30 PM
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 48-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • 2 bathrooms
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Kingtown Cofe - This restaurant serves breakfast, lunch, and dinner.
Lobby Cofe - This café serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 50 per person

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Kingtown
Kingtown Hotel
Kingtown Riverside
Kingtown Riverside Hotel
Kingtown Riverside Hotel Plaza
Kingtown Riverside Hotel Plaza Shanghai
Kingtown Riverside Plaza
Kingtown Riverside Plaza Shanghai
Kingtown Riverside Hotel Plaza Shanghai Hotel
Kingtown Riverside Hotel Plaza Shanghai Shanghai
Kingtown Riverside Hotel Plaza Shanghai Hotel Shanghai

Frequently asked questions

Does Kingtown Riverside Hotel Plaza Shanghai offer free cancellation for a full refund?
Yes, Kingtown Riverside Hotel Plaza Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Kingtown Riverside Hotel Plaza Shanghai?
Sorry, pets aren't allowed.
Is parking offered on site at Kingtown Riverside Hotel Plaza Shanghai?
Sorry, there's no onsite parking at Kingtown Riverside Hotel Plaza Shanghai.
What are the check-in and check-out times at Kingtown Riverside Hotel Plaza Shanghai?
Check-in start time: 1 PM; Check-in end time: 11:30 PM. Check-out time is noon. Express check-in and check-out are available.
Are there restaurants at or near Kingtown Riverside Hotel Plaza Shanghai?
Yes, there's an onsite restaurant, Kingtown Cofe.
Does Kingtown Riverside Hotel Plaza Shanghai have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Kingtown Riverside Hotel Plaza Shanghai like?
Kingtown Riverside Hotel Plaza Shanghai is in Downtown Shanghai, a short 5-minute walk from Xinzha Road Station and 15 minutes' walk from Nanjing Road Shopping District.

Kingtown Riverside Hotel Plaza Shanghai Reviews

Reviews

7.0

Good

7.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Good

I like the location
4-night romance trip
Verified Expedia guest review

8/10 Very Good

Federico, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Aura, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

Vacuum hose used to connect sink to sewage pipe
The title says it all. Front desk staff can’t speak English. I don’t mind that. However, their attitude is I don’t give a f*#k approach. Cleaning staff is also bad. Forget to leave toilet paper and tea bags. Location is ok, but it’s in an alleyway which gets really dark at night. So women beware. First and last time for me staying in the lipstick on a pig junk hotel
R, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Nice location, room clean & comfort
Nearby metro station- xinzha station(line 1-exit 6), just 200m from hotel. A lot of restaurants at exit 1. Hotel easy to find, staff friendly, room clean & comfort, I’ll give another stay if I back to shanghai again.
suet yee, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Norman, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Never Again
1. Room stank of cigarettes 2. Hole in my curtain 3. Broken window 4. Backed up sink 5. Charged extra because I made my towels "too dirty" - their words 6. Smelly hallway 7. No one spoke basic English 8. Half roll of toilet paper replaced with another half roll of toilet paper daily.
Verified Expedia guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Nice location near subway
Nice location near Nice location near subway and shopping areasubway and shopping areaNice location near subway and shopping areaNice location near subway and shopping areaNice location near subway and shopping area
Verified Expedia guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Convenience location, walkable distance city cente
Great location while a bit hard to find the entrance of the hotel. The building looks old while it is good condition inside. Walkable distance to city center, you could rent a mobike (bike) to travel around.
Verified Orbitz guest review

8/10 Very Good

It was a good hotel, but there was not much in the area
Verified Hotels.com guest review

6/10 Good

Maintenance required
Tried to get the dripping aircon fixed. No one arrived to do it. Tried to get the non-working fridge fixed. No one arrived to do it.
Verified Hotels.com guest review

6/10 Good

Good hotel walkable to Nanjing Road
Hotel was good, bathroom was relatively clean. However, rooms need to be maintained better as we saw some mould building on the ceiling from airconditioner and we had issues with the toilet not flushing at times. Overall, probably the cleaner one out of most average priced hotels.
Verified Expedia guest review

8/10 Very Good

Good location, clean safe and very comfortable.
Some staff could be friendlier but they all get the job done and some of them are lovely. The rooms are nicely decorated and very comfortable. Mostly clean, nothing to worry about just the odd small thing, but that might be to do with standards in China. Perfectly acceptable though. Bathroom very nice including shower and free mineral water every day. Bed on the hard side. Great location, 10 minutes walk from peoples square and 2 mins from nearest tube station. Room key worked fine, so did TV and aircon. Would recommend. Good option in shanghai. Around 50 mins from Pudong airport by taxi, approx. 160 Yuan. They want 400 Yuan deposit on arrival. Breakfast is 50 Yuan per day, did not go though.
Verified Expedia guest review

8/10 Very Good

酒店前台的刘小姐非常nice,我们下午2点半到达酒店,只有一间客房打扫好让我们入住,因为房间窗户正对屋顶非常脏,后来刘小姐给我们免费升级到高级大床房,king size的床非常舒服,淋浴也非常舒服。酒店步行到人民广场或大悦城都只需10分钟,离地铁站也很近,交通非常方便。
Verified Expedia guest review

6/10 Good

Eh...
My arrival took almost 45 minutes to check in as there was only one person working the front desk and the person running the front desk must have been the slowest typer in the world. I don't mean this in a rude way, but if people are walking in and there are more people there to assist for check in, that might be useful. The room itself was okay. VERY open. A bathtub with no shades, same with the shower. The bed was comfortable, but the linens were torn. Also the ceiling in the hallway was peeling down, and there was decision to fix it at 6 in the morning with intense power tools. Like...why? The location is very near a the Xinzha train station, which is super helpful and easy to get around. So a decent location if you care to get out and party.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Perfect location average hotel
Everything was fine except for the cleanliness, our bed sheets where perfect,it was everything else.
Verified Hotels.com guest review

2/10 Poor

Avoid it if you can.
Service people were always willing to help but rectifying plumbing problems and other hotel conditions were beyond their control.
Verified Hotels.com guest review

6/10 Good

Good but internet very weak
The location is good, handy to subway stations and restaurants. The main issue was that the internet was very often too weak to be usable. The staff were unable to provide a solution to this problem.
Verified Hotels.com guest review

8/10 Very Good

Good location, close to metro
The hotel was a bit hidden on a smaller street; taxi driver can miss it. There's not much in the immediate area, but it is only about a 5-7 min walk to all the action (metro, Nanjing Road shopping area, People's Square). The staff were lovely and accommodating and all spoke English well. We arrived early and were allowed an early check in. Good value as well. The room was more on the modern/boutique side which was nice; the lay out was different from other hotels I've been to in Shanghai, but good nonetheless. What stood out to me was that the internet was actually quite fast and reliable compared to other hotels in China. We just used the wifi but there was an option to hard wire as well.
Verified Expedia guest review

6/10 Good

Amenities
This hotel had no gym. The refrigerator in room never got cold. The lobby didn't have the air conditioning on. Snack shop was closed. Only one elevator worked out of two. Internet was slow and would loose signal. Poor choices for TV channels.
Verified Hotels.com guest review