Unfortunately, we had a terrible experience with this place and its owner. We had booked a nice room for 1 night as we wanted to visit the Eastern Townships and this place looked good based on the photos.
We arrived at the hotel (which is on an isolated road) at around 3:20 PM and it was totally deserted. There was no car or anyone to be found. Rang the office bell a few times, called them a few times but no answer. We waited for about 20 mins and then left as it seemed very weird that no one was there even though their office hours are advertised as 7:30 am to 8 pm on Expedia (where we booked from). Also, it was raining and we were tired from our journey and had to use the rest rooms.
Since there was nothing nearby, we just went to Sherbrooke for a known hotel chain and messaged the hotel via Expedia to cancel our reservation as no one was there at the hotel. Next morning, I noticed a full charge on my credit card and when I called the hotel, owner kept saying that check in time starts at 4 pm and if I had read the policy. These are usual check in times at most places and this does not mean that there should be no one at all at the hotel if someone arrives just before check in time. Anyways, the owner has put all the blame on us and is not ready to refund even a partial amount, which we find very unreasonable.
Anyways, pls go at your own risk as this is the first time I have had to deal with such a situation. Just wanted to share the experience.
