푸나와 리조트

리조트는 아주 만족스러웠습니다. 아이 두명인 가족이 함께 머무르기에 좋았고, 단, 해변까지는 좀 걸어가야 해서 더운 날씨에는 그렇지만... 식당가도 해변을 조금 지나가야 해서 저녁에 해가 진 이후에 다니기에는 좋았습니다.

We had the 3 bedroom unit which comes with private pool. this was a great bonus and made our stay. The unit is very dated, kitchen not in a great condition. Rooms are very noisy and light as curtains do not block light out. The beds are very hard and pillows very uncomfortable. The bathrooms are good. The breakfast is nice but no atmosphere at this hotel. About a 15 minute walk to the beach and lots of massage places and restaurants about 5 minutes away which is handy.

We paid £700 for 4 nights and we were very disappointed with our stay at Phunawa resort. At the time of booking we knew the price we are paying is expensive but thought were paying for quality hence the price. Unfortunately this was not the case. This hotel is basic at best and does not warrant being a 4 star hotel, in our view. Hotels.com lists Phunawa Resort hotel as 4 star but that's very questionable. I decided to check the hotel online and most websites list it as 3 star, which we believe is a lot more accurate. The Wi-Fi is near non-existent and was very disappointing. We complained about the wifi every day, and to their credit they tried fixing it but it was a bigger issue. We have up in the end and purchased data on our phones to get internet. Breakfast is very simplistic and the air con is very loud in the room and it is a struggle getting sleep. The bathroom seemed to have some sort of mould on the tap and there was random holes in the walls where they've changed wall switches. We complained at the hotel about some of this but nothing was done about it. We complained to hotels.com and they told the hotel but the manager refused to do anything about it. Definitely not a good experience and wouldn't recommend it at all. The location is not great and you will need a shuttle service to get to the beach and a taxi to get to the city centre. Taxis will charge you min 300bhatt to take you to the local areas. You are however 15-20 minute walk from Karon beach.

amazing staff is wonderful

The service from the resort staff was poor. We were only assisted after asking a few times for the same thing. Breakfast was average and the same food repeated everyday. Some of the food was also stale and not kept warm. The beds were absolutely hard and could feel the springs when sleeping on the bed. The rooms were not kept clean on a daily bases. We knew that the rooms weren't swept as the beach sand from our shoes were still on the floor till the day we left. As a family we were very unhappy with the stay at the resort.