빌라 포세이돈 부티크 호텔 ****s & 이벤츠

They really need to get a grip of the fact that people stay there on holiday, had to ask and wait for everything

Very nice view from the room overlooking the bay of Salerno. Very nice breakfast set out on the terrace, however, guests are to bake their own omelet. Description of the hotel in Hotel.com is misleading. Hotel is located high up along a very busy road without pedestrian access to the town other than through a back yard exit that connects the hotel to the nearest main street through in total some 300 steps. Escalators partly serve the way up but not down. Steps near the hotel back exit are steep and covered with tree debris and surrounding pieces of garbage. Hotel staff professional but not very outgoing. Hotel charges Euro 10 for parking on an otherwise empty parking area.

Decent size bathroom and breakfast included.

Wonderful hotel that is well appointed, room was spacious and with good quality linen and fittings. Pool was a great refresher after tourist day trips and just what we needed when we had some quiet days in between travel. Staff were very friendly and obliging. Limited room service and lack of restaurant facilities (other than for breakfast) was a disappointment and meant we needed to go into town most nights, as there was no local option available. The limited operational times for the public escalators that we relied on as we had no car and were primarily travelling by train, also meant we had to really keep a check on what time we were out as after 2155 hours, the escalator closed and we had to then take all the steps (not counted, but a couple of hundred at least). One time we missed it by 2 minutes and that was a very hard slog up all those stairs! But breakfast was a treat, the rooms with a sea view very good value and a very relaxing place to stay for 6 nights.

Despite the wonderful staff on reception who tried ever so hard to help us with everything we were left wondering if the owner should just leave the running of the hotel to others. The owner did everything possible to make us feel like we were imposing and over rode all the lovely things that the reception staff would try and do for us to make our stay comfortable. This little place has huge potential but is being held back by poor policies and a lack of willingness to help by the owner. They need a roll away bed for emergencies. They should let people bring their own food back to the terrace as there is no restaurant and if you don't want to venture down the hundreds of steps after dark or pay a ransom for a cab you have no way of enjoying an evening meal (unless you want to sit on your bed in your room and eat pizza)! SIngle bed linen was a joke, about 60cm wide top sheet was provided and we had to find our own linen. If you love Fawlty Towers then stay here, the poor staff try to help you but the owner needs to go to hotel management school!