Nos tocรณ quedarnos esta vez en la parte nueva pero la cama fue terrible! Sรบper incรณmoda. Por lo demรกs limpieza y staff perfecto.
Maria Alejandra
1๋ฐ ์ฌํ
4/10
I wasn't very happy as I booked the most expensive room of the hotel, and at arrival i found it unprepared: electricity was off and had to call the reception to fix it, the phone didnt work and I had to go back all the way down to front desk, there were 2 towels randomly in the ceiling, the sofa bed was open with 2 beds despite the booking was for only 2 people and the service was unavailable (as we arrived late) to put it back in place, and finally our double bed was actually made of 2 separate materrasses hence there was a space in between that made the bed uncomfortable. We looked for water and the plastic bottle water in the minibar was used and a left over from the prior guests. The heating control worked but the heating was very weak and we were cold during the night.
The hotel staff was very nice and responsive/helpful to these incidents, but those made the arrival and the stay disappointing and not congruent to the description, the 4 stars and the type of room that was sold.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
Ronaldo
1๋ฐ ์ฌํ
10/10
Excelente servicio y experiencia en Venecia
REBECA
1๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
Koushik
2๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
The room was huge with great air conditioning (2 in the room because it was large), skylight in the bathroom and as an added bonus there was an elliptical machine in the corner! Hotel staff were all very nice and helpful. Location was good - quiet, safe, close to airport (taxi โฌ30) and close to tram into Venice (you can buy tickets/passes from front desk). We loved the Smart Hotel in Venice! Thank you for the wonderful stay!
Kathleen
1๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
Les bains sont bien mais la douche intรฉgrรฉe va trรจs mal et lโeau va partout en dehors du bains.
Moisissure au plan fond de la chambre de bain
frederick
1๋ฐ ์ฌํ
10/10
Lugar incrรญvel ; funcionรกrios super preparados ; com certeza votarei .
Ed
2๋ฐ ์ฌํ
10/10
Our stay was short but sweet! The staff was the kindest weโve encountered through many travels and SO helpful. The front desk attendant was so nice and available for anything we needed. The rooms were very modern and cozy.
Lauren
10/10
We had a very good stay. The room is very comfortable and clean. The location of the hotel is very convenient, we got the tram to reach Venice and the ticket can be bought at the hotel. Andrea and the rest of the staff were very kind and helpful with all our requests. Highly recommend this hotel.
Riccardo
1๋ฐ ์ฌํ
10/10
Javier
์น๊ตฌ์ 1๋ฐ ์ฌํ
10/10
Das Hotel hat einen Zweck: Ohne durch die Stadt zu fahren von der Autobahn runter, parken und mit der Tram fรผr 1,50โฌ nach Venedig. Das Personal ist professionell. Fahrkarten im Hotel und Haltestelle um die Ecke. Nachts hรถrt man die Straรe nicht. Das Frรผhstรผck ist gut, sogar Eier mit Speck.