소피텔 프랑크푸르트 오페라

great hotel overall

The bed and pillows were hands down the most comfortable I've ever slept on in any hotel.

I paid a hefty premium as my stay coincided

The hotel is lovely, clean and comfortable with very helpful and pleasant staff. Slightly odd (or perhaps confusing for hotel guests) is the fitness situation. There is nothing to prevent guests making there way from the hotel to the neighbouring Fitness First (without leaving the hotel). In fact, the staff at fitness first say that hotel guests can use the Fitness First gym for free. Ask a member of the hotel staff, however, and you are told the hotel charges you €25 per person to use the Fitness First gym facilities (albeit the pool can be used for free). We paid the fee but it seems odd particularly because there is no apparent way for the hotel or gym to monitor whether you have paid this fee and hotel guests can easily get into the gym from the hotel. There is a tiny ‘free’ gym near the pool which is within the Fitness First area but apparently belongs to the hotel but (unless you want to do cardio only) this is pretty pointless. I appreciate that Fitness First charge the hotel a fee but I am not sure about passing this onto the hotel guests. Free access to the full Fitness First facilities would be a big selling point and prevent honest guests feeling a little bit ripped off when it is most likely that there are a lot of not so honest guests probably just using all the Fitness First facilities without paying.

Perfect stay.

Check in was a little odd as it was not communicated they were taking a $900 euro deposit, no big deal, but should be communicated. Otherwise, my goodness this hotel was luxury. The room was beautiful a d spacious, the spa was lovely and the restaurant was great service, super friendly and really delicious.

Denied entry to rooftop bar at 12:01, when we were trying to figure out the elevators around 11:55PM.. (they don’t let anyone on rooftop after midnight and the elevators are some kind of scan/LEAN system). As paying guests ($300/night) you’d think a 1 minute exception could be make given the circumstances. Also the late check out was only allowed until 12PM the following day? First time I’ve ever been given only one hour extra to check out.

This hotel is very clean, friendly staff, quick check in, and the infused tea serves in the lobby is excellent. The room is nice and very clean, comfy bed, spacious. Ask for hermes toiletries. Location wise, Jumeirah has better location

Great hotel

Best hotel experience. Extremely amazing bedding. Must try.