Hotel staff were incredibly friendly, willing and able to help, and their excellent English made-up for my non-existent Vietnamese. Very warm and welcoming. My room was very large for the price, and clean. Shower water pressure and temp control were good. A/C worked well. Mattress was comfortably soft, though still firm enough to maintain shape. Unsurprisingly, hotel staff are able to arrange tours and rides through what I presume is their network of motorbike and car drivers. I also presume that the same is true of the restaurant recommendations given, which were very good (Lien Hoa for veggie options of Vietnamese and other Asian cuisines). For a tasty and cheap fix of Western food, Nook Cafe is immediately across the narrow alley on which Sunny B is located, apparently owned and operated by an Aussie expat. One flag, though: if you plan to tour the sites, be more aware than I was about how the entrance fees at each work, as this was not explained by the hotel staff, and my tour driver did not speak enough English nor I enough Vietnamese to be able to communicate this. Each site you are taken to will have an entrance fee: VND 100,000 for most of the imperial tombs/monuments; VND 150,000 for the Citadel / Imperial City; a discounted price is available if you purchase entrance to several sites, rather than the full price at each site. Admittedly, this is a problem of my own making rather than Sunny B's, as this information is widely available online and in guide books.
