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Holiday Inn Acapulco La Isla by IHG

3.5 star property
Family-friendly hotel in Acapulco with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for Holiday Inn Acapulco La Isla by IHG

Breakfast, lunch, dinner served; international cuisine
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
Exterior
Lobby
Premium bedding, down comforters, in-room safe, desk
Located in La Poza, Holiday Inn Acapulco La Isla offers a family-friendly getaway. Relax at the swim-up bar or enjoy international cuisine at Ten bistro while kids play in the children's pool. With free WiFi, a coffee shop and garden on site, previous guests praise the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Gym
  • Pet friendly
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • Fitness center
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Coffee shop/cafe
  • In-room childcare

For families (6)

  • Children stay free
  • Children's pool
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is ₩117,940
₩141,528 total
includes taxes & fees
Jul 12 - Jul 13

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Pillow menu
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 10 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Standard Room, 2 Queen Beds (Pet Friendly) | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds (Pet Friendly)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 8 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 8 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed (Top Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 8 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Standard Room, 2 Queen Beds (Top Floor) | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds (Top Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

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₩729,856 total
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About the neighborhood

Map
Blvd. De Las Naciones, 2000, Col. La Zanja, Acapulco, GRO, 39907

What's nearby

  • La Isla Shopping Village - 2 min drive - 2.3 km
  • Forum de Mundo Imperial - 2 min drive - 2.6 km
  • Playa Revolcadero - 4 min drive - 4.2 km
  • Arena GNP Seguros - 4 min drive - 4.9 km
  • El Revolcadero - 5 min drive - 5.3 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 11 min drive
  • Free beach shuttle

Restaurants

  • ‪La Granja - ‬12 min walk
  • ‪Paititi del Mar - ‬6 min walk
  • ‪100% Natural - ‬12 min walk
  • ‪Tacos Tarascos - ‬6 min walk
  • ‪Toks - ‬6 min walk

About this property

Holiday Inn Acapulco La Isla by IHG

Holiday Inn Acapulco La Isla by IHG puts you just a 5-minute drive from Forum de Mundo Imperial. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Ten, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a fitness center, and a children's pool. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 101 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 AM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs only, 1 total, up to 20 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking and van parking on site

Offsite

    • Free beach shuttle

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu
  • Pool gate

What to do

  • Free beach shuttle

Working away

  • Business center
  • 5 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Communal living room
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
STAR_OUTLINE

Special features

Dining

Ten - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pool Bar La Zanja - Onsite bar. Open daily.
Bar TEN - Onsite bar. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 350 for adults and MXN 195 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between April 05 and June 15.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for MXN 250.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 800.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Acapulco Isla
Holiday Inn Acapulco
Holiday Inn Acapulco Isla
Holiday Inn Isla
Holiday Inn Isla Acapulco
Holiday Inn Isla Hotel
Holiday Inn Isla Hotel Acapulco
Isla Acapulco
Holiday Inn Acapulco Isla Hotel
HELP_OUTLINE

Frequently asked questions

Is Holiday Inn Acapulco La Isla by IHG currently open?

The property is closed between April 05 and June 15.

Does Holiday Inn Acapulco La Isla by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Acapulco La Isla by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Acapulco La Isla by IHG?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Holiday Inn Acapulco La Isla by IHG?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 20 lbs per pet. There's a charge of MXN 800.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Acapulco La Isla by IHG?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Holiday Inn Acapulco La Isla by IHG?

Check-in start time: 3 PM; Check-in end time: 11:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Holiday Inn Acapulco La Isla by IHG and nearby?

Holiday Inn Acapulco La Isla by IHG has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Holiday Inn Acapulco La Isla by IHG?

Yes, Ten offers international cuisine.

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Holiday Inn Acapulco La Isla by IHG Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Room service
Airport
Restaurant

Reviews

10/10 Exceptional

The beds were super comfy and walking distance to several nice restaurants
Ragnar, 2-night trip

10/10 Exceptional

Very clean and the staff was very nice.
Jonny, 7-night trip

10/10 Exceptional

Great property
Christopher, 2-night trip

10/10 Exceptional

Exceptional friendly staff, from the front desk to the restaurant staff there were all very helpful in anything the guest needs. The property is very clean and very comfortable rooms.
Carlos, 8-night trip

10/10 Exceptional

This hotel is very nice and they give free transportation to the airport
MARCO, 1-night trip

10/10 Exceptional

Clean, friendly staff, excellent property
Carlos, 1-night trip

10/10 Exceptional

The staff was excellent Hugo and Luis were the best ever.
HECTOR, 3-night trip

10/10 Exceptional

Friendly staff
Arquimides, 1-night trip

10/10 Exceptional

Staff was great. Very friendly and accommodating. Room was
Pete, 1-night trip

10/10 Exceptional

Nice
Ragnar, 3-night trip

10/10 Exceptional

Very good facility in a very battered place
Jose, 3-night trip

8/10 Very good

Nice rooms, clean, friendly staff...Restaurant average. Breakfast buffet borderline bad and overpriced.
Raymond, 3-night trip

10/10 Exceptional

Clean hotel
Roxie, 1-night trip

10/10 Exceptional

Staff was wonderful
Fernando, 1-night trip

10/10 Exceptional

They exceeded all my expectations.
Steven, 1-night trip

10/10 Exceptional

Loved the staff, everyone at the Holiday Inn Isla location are incredible friendly, helpful and professional! The rooms are very clean and comfortable. The area is very walkable many great restaurants and shopping near by. Also very close to Barra Vieja beautiful beaches. I highly recommend this hotel to anyone coming to Acapulco!
Stephen, 3-night trip

10/10 Exceptional

Ok excelente
LUIS, 1-night trip

10/10 Exceptional

Very clean. Very friendly. Staff is very attentive. I had a great experience. Will definitely be returning!
Arleen, 1-night trip

10/10 Exceptional

It’s super clean. Excellent customer service. The staff is very welcoming.
Arquimides, 1-night trip

10/10 Exceptional

Hotel was clean and modern. Staff super friendly. Neighborhood very ugly. They announce it Holiday Inn “La Isla” which is a nice shopping center, but the hotel is located far away from it. It is in a very ugly neighborhood.
Gloria, 3-night trip

10/10 Exceptional

Hols
Maria Santos, 2-night trip

10/10 Exceptional

Ok
LUIS, 1-night trip

8/10 Very good

habitaciones reacondicionadas

Buen servicio en general, las habitaciones en el piso 6 ya estan reacondicionadas y muy comodas.
ALEJANDRO, 2-night trip

8/10 Very good

En general muy bien pero perfectible

Todo muy bien , los detalles que se elpueden mejorar son : la regadera jamás te da agua fría , a lo mucho tibia y en un lugar como Acapulco a veces no es tan grato , las máquinas de hielo son muy viejas y dan muy poco hielo , tuve que estar comprando por fuera , agregaría un frigobar a las habitaciones ,por lo demás todo muy bien
Carlos Alberto, 3-night trip

10/10 Exceptional

Mariluz, 3-night trip