Skip to main content
Aparthotel

THE ONE Shanghai Downtown, Vignette Collection by IHG

5.0 star property
Luxury aparthotel with indoor pool, near Nanjing Road Shopping District

Choose dates to view prices

Kempinski The One Suites Hotel Shanghai Downtown, located near The Bund and West Nanjing Road, offers a luxurious retreat with a restaurant and dry cleaning/laundry services. Relax on the spacious terrace or stay connected with in-room WiFi; guests appreciate the multilingual staff's attentive service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchenette
  • Laundry facilities
  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • 244 smoke-free apartments
  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Kitchenette
  • Separate bathtub and shower
  • Separate bedroom
  • Separate dining area
$178 nightly
The total price is $189
May 31 - Jun 1
Total with taxes and fees

Why we love this property

Diverse culinary choices
Experience international flavors at the on-site restaurant. Guests can enjoy a buffet breakfast at this aparthotel during their stay.
Dreamy sleep experience
Luxury awaits with deep soaking tubs, rainfall showers, and premium bedding. A pillow menu ensures perfect sleep, while bathrobes and free minibars add comfort.
Luxury urban oasis
This sleek luxury aparthotel sits in the heart of the city center. Its carefully curated spaces offer a sophisticated retreat from bustling urban life.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite

1 bedroom, premium bedding, down comforters, minibar

Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Kitchenette

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Kitchenette

  • City view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Kitchenette, City View

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Kitchenette, City View

  • City view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Kitchenette

Room amenity

Suite, 2 Bedrooms, Kitchenette

  • City view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Kitchenette

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Kitchenette

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Kitchenette

Suite, 2 Bedrooms, Kitchenette | 1 bedroom, premium bedding, down comforters, minibar

Suite, 2 Bedrooms, Kitchenette

  • City view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Kitchenette (1 superking)

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Kitchenette (1 superking)

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Upgraded)

1 bedroom, premium bedding, down comforters, minibar

Suite (Upgraded)

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Kitchenette

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Kitchenette

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for One Bedroom Suite

1 bedroom, premium bedding, down comforters, minibar

One Bedroom Suite

  • City view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Similar properties

Exterior
Holiday Inn Express Shanghai Jing'an Temple by IHG
Jing'an
  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 129 reviews
$88 nightly
The price is $93
Jun 2 - Jun 3
Total with taxes and fees
Holiday Inn Express Shanghai Jing'an Temple by IHG
Compare similar properties
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Fengyang Road, No. 601, Shanghai, Shanghai, 200041

What's nearby

  • Shanghai Natural History Museum - 1 min walk - 0.2 km
  • West Nanjing Road - 3 min walk - 0.3 km
  • Former French Concession - 18 min walk - 1.5 km
  • People's Square - 3 min drive - 2.2 km
  • Nanjing Road Shopping District - 4 min drive - 2.8 km

Getting around

  • Hongqiao International Airport (SHA) - 39 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 47 min drive
  • Shanghai Railway Station - 9 min drive
  • Shanghai South Railway Station - 12 min drive
  • Nanxiang North Railway Station - 18 min drive
  • Shanghai Natural History Museum Station - 5 min walk
  • West Nanjing Road Station - 7 min walk
  • People's Square Station - 12 min walk

Restaurants

  • ‪Xin Rong Ji (新荣记) - ‬3 min walk
  • ‪Heiseiya - ‬3 min walk
  • ‪荣叔黄鱼面 - ‬1 min walk
  • ‪御锦轩 大堂吧 (Ieins Bistro & Lounge) - ‬1 min walk
  • ‪Tai Thai - ‬3 min walk

About this property

THE ONE Shanghai Downtown, Vignette Collection by IHG

THE ONE Shanghai Downtown, Vignette Collection by IHG puts you just a 5-minute drive from People's Square and Nanjing Road Shopping District. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. An indoor pool and a terrace are other highlights, and apartments offer conveniences like kitchenettes and washers/dryers. Fellow travelers say great things about the room service. Public transportation is just a short walk: Shanghai Natural History Museum Station is 5 minutes and West Nanjing Road Station is 7 minutes.

At a glance

DONE

Property size

    • 244 apartments
    • Arranged over 28 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property's swimming pool will be closed on every 1st and 15th of the month.
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Secured onsite self parking (CNY 100 per night; includes in/out privileges)
    • Electric vehicle charging point on site
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Secured self parking on site (CNY 100 per night; includes in/out privileges)
  • Electric car charging station on site

Family friendly

  • Children stay free (see details)
  • Free crib/infant bed

Kitchenette

  • Refrigerator
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Paper towels
  • Electric kettle

Dining

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: CNY 198 for adults and CNY 99 for children
  • 1 restaurant
  • Dining table
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding
  • Down comforter
  • Alarm clock
  • Bed sheets provided
  • Rollaway/extra beds: CNY 350.0 per night

Bathrooms

  • Separate bathtub and shower
  • Rainfall showerhead
  • Soap
  • Children's robes
  • Towels provided
  • Bathrobes
  • Toothbrush and toothpaste (on request)
  • Eco-friendly toiletries
  • Children's slippers
  • Slippers

Living spaces

  • Living room
  • Dining room

Entertainment

  • 50-inch LCD TV with satellite service

Outdoor areas

  • Terrace

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • Meeting rooms
  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Elevator door width (inches): 39
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Soundproofing
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Change of towels (on request)

Location highlights

  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the city center
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • Fitness center
  • Theme parks nearby

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Outdoor lighting

General

  • 244 rooms
  • 28 floors
  • 1 building
  • Built in 2012
  • Art Deco architecture

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 198 for adults and CNY 99 for children

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night

Parking

  • Secured self parking costs CNY 100 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:30 PM

Policies

Only registered guests are allowed in the guestrooms.

Host has indicated there is a carbon monoxide detector on the property.

Host has indicated there is a smoke detector on the property.

Guests can rest easy knowing there's a fire extinguisher and outdoor lighting on site.

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

Mobile payment options include: Alipay and WeChat Pay.

This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

ONE Executive Suites Shanghai Hotel

ONE Executive Suites Hotel

ONE Executive Suites Shanghai

ONE Executive Suites

ONE Executive Suites Hotel Shanghai

ONE Executive Suites Aparthotel Shanghai

ONE Executive Suites Managed Kempinski Shanghai Aparthotel

ONE Executive Suites Managed Kempinski Aparthotel

ONE Executive Suites Managed Kempinski Shanghai

THE ONE Executive Suites

THE ONE Executive Suites Shanghai Managed by Kempinski

THE ONE Executive Suites Shanghai

THE ONE Executive Suites Managed by Kempinski Shanghai

Kempinski The One Suites Hotel Shanghai Downtown Shanghai

Kempinski The One Suites Hotel Shanghai Downtown Aparthotel

Frequently asked questions

Does THE ONE Shanghai Downtown, Vignette Collection by IHG offer free cancellation for a full refund?

Yes, THE ONE Shanghai Downtown, Vignette Collection by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at THE ONE Shanghai Downtown, Vignette Collection by IHG?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 9:30 PM.

Are pets allowed at THE ONE Shanghai Downtown, Vignette Collection by IHG?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at THE ONE Shanghai Downtown, Vignette Collection by IHG?

Yes. Self parking costs CNY 100 per night. Electric vehicle charging is available.

What are the check-in and check-out times at THE ONE Shanghai Downtown, Vignette Collection by IHG?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at THE ONE Shanghai Downtown, Vignette Collection by IHG and nearby?

THE ONE Shanghai Downtown, Vignette Collection by IHG has an indoor pool and a fitness center.

Are there restaurants at or near THE ONE Shanghai Downtown, Vignette Collection by IHG?

Yes, there's an onsite restaurant.

Does THE ONE Shanghai Downtown, Vignette Collection by IHG have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a refrigerator, a microwave, and cookware.

What's the area around THE ONE Shanghai Downtown, Vignette Collection by IHG like?

THE ONE Shanghai Downtown, Vignette Collection by IHG is in Downtown Shanghai, a short 5-minute walk from Shanghai Natural History Museum Station and 3 minutes' walk from West Nanjing Road.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

THE ONE Shanghai Downtown, Vignette Collection by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Fantastic location in downtown Shanghai with many restaurants and shops nearby.
CHRISTIAN, 6-night trip
Verified

10/10 Exceptional

Very good 👍 we will check in again！
Qiongling, 1-night trip
Verified

10/10 Exceptional

Fantastic

Really great location, state of repair and staff. Highly recommended!
3-night trip
Verified

10/10 Exceptional

I have stayed here for many times. It has been great every time. Staff was friendly and accommodating. Area around the hotel was convenient. Lots of restaurants, shopping and easy access to public transport ( close to 3 subway lines)
Rong, 8-night trip
Verified

10/10 Exceptional

Will come back

Good location, and room has an air-con unit that is controlled in-room. I can decide if it's a cooling or warming function. Room is big. The shower room looks a bit worn out, but in-room aircon is really important because I stayed in another hotel in Beijing in the same trip that only had central aircon and it was only warming function for 20degC days..
Dashel, 4-night trip
Verified

2/10 Poor

Not the standard expected, that’s not a 5 star hotel. The shower was VERY DIRTY, please check the posted pictures. Not well maintained, not clean and no friendly service.
6-night trip
Verified

8/10 Very good

It is definitely not the same standard as other Kempinskis in the world, as the property is in dire need of repair and refinement, and the service staff are less friendly than the typical Shanghai person - the check-in staff seem to operate in a way as though they’re doing us guests a favour, and behave with a very strange air of superiority complex - which is totally laughable when I remind myself this is a Kempinski, a supposed five star hotel in Shanghai and yet they feel it’s their duty to make hotel guests feel not great. :D However we were there for holiday and just shrugged it off as we did not want to let bad service affect our time in Shanghai. Cleaning staff were friendly and thorough, greeting and acknowledging us along the hallways, and could definitely teach the counter staff a thing or two about good customer service.
Muhammad, 6-night trip
Verified

10/10 Exceptional

Fantastic location in Shanghai.
Rafael, 4-night trip
Verified

10/10 Exceptional

Nice hotel
Mohd Hisham, 10-night trip
Verified

10/10 Exceptional

Fantastic room and location! :)
James, 3-night trip
Verified

10/10 Exceptional

Well located and spacious.
Zhenyu, 2-night trip
Verified

10/10 Exceptional

Wonderful hotel, room and service. Restaurant the food is so so.
Manuel, 1-night trip
Verified

10/10 Exceptional

We will stay in the property again if we go back to Shanghai.
Jim, 2-night trip
Verified

8/10 Very good

The hotel is old.
Zhuang, 1-night trip
Verified

2/10 Poor

Hotel definately needs renovation
hongxiang, 3-night trip
Verified

8/10 Very good

Hotel was good value but room was tired. The outdoor terrace was often locked away behind’s what looked to be a room door and was very basic with no bar. So overall our stay was fine.
Julia, 3-night trip
Verified

6/10 Good

cutlery has stains and the washroom is slightly smelly. Bedroom TV need fixing and so was the blinds in the bathroom.
Kwan In, 2-night trip
Verified

4/10 Fair

The room floor and sink are not clean. The lights quite dark.
Wenyi, 2-night trip
Verified

8/10 Very good

Wifi connection is very bad
Ah, 2-night trip
Verified

6/10 Good

Staff to improve on communication with guests

Overall the experience was ok however I find that the staff at the front desk in the morning was somewhat disappointing. Booked an airport transfer the evening before to leave at 7am the next morning. We went down to the lobby at 7am and waited for more than 10 minutes for the car to arrive. Spoke to the front desk staff and he was clueless of what was happening. He didn't even bother whether we were late for our flight or not. He later called the limo and spoke in mandarin. After the call, he didn't even bother updating us on the status of the car...whether we need to give another 10 minutes or explain why the car was late etc. So we continued waiting which seem forever. Finally the car arrived and he did not even come to us and tell us but expect us to know that our car has arrived. Anyway, we got in the car and goodness, the car was dirty! There was bits and pieces of groundnuts in the car and we felt it was simply unacceptable considering the price we pay for the transfer.
Verified

10/10 Exceptional

오래되긴 했지만 낡은것과 더러운것은 다른문제로 욕실 실리콘에 살짝 곰팡이가 있긴했지만 침대시트, 옷장, 소파 식탁등은 깨끗해 사용하는데 더럽다고 느껴지지 않았습니다. 방도 넓고 거실도 넓었습니다. 주방이 협소하긴 했지만 호텔은 요리를 하기위해 투숙한게 아니라 적당하다고 생각됩니다. 세탁기도 있었으나 일정이 짧아 사용하진 않았고 룸클리닝도 매일 해주고 물도 넉넉하게 채워줘 부족함없이 잘 쉬었습니다.
JOOHEE, 3-night trip
Verified

2/10 Poor

作為洲際的Vignette Collection旗下酒店，我原本抱有很高期待，尤其在預訂備註中已特別強調「清潔衛生」是我最重視的事項。但這次入住體驗遠低於期待。 最嚴重的問題是浴室衛生。浴缸、牆面、瓷磚接縫及淋浴區的矽膠嚴重發黑、開裂、發霉並多處剝落；Hansgrohe花灑中心螺絲嚴重生鏽，積滿厚厚的水垢；AXOR浴缸龍頭也有明顯水斑和污漬。這些衛生問題讓我感到不安和擔心。此外，電視後方積塵嚴重、沙發有線頭、冰箱有鏽跡、餐具有水痕等細節，也影響了整體體驗。 入住時前台服務也令人失望。接待員的名牌是倒過來的，只確認了入住天數，沒有確認我要求的高樓層、非後方房間等細節，也沒有告知泳池正在維修，更沒有主動介紹酒店設施。 發現房間問題後要求換房，後續向值班經理和客房主管說明真實原因時，對方沒有表現出真誠的歉意還會說出是人手問題而導致，也完全沒有提出任何補償或後續跟進。 希望酒店管理層能認真重視這些問題，徹底改善客房衛生標準、員工服務態度及投訴處理機制。否則很難讓我再次選擇入住。
Tin Ian, 3-night trip
Verified

8/10 Very good

地點好、房間大
I-Lin, 2-night trip
Verified

8/10 Very good

景色いい部屋だった
Hiromichi, 4-night trip
Verified

10/10 Exceptional

Los cuartos muy cómodos y buenas instalaciones
JOSE MANUEL, 1-night trip