10/10 - 최고예요
2025년 1월 3일
Property review
Thehotel is fantastic, rooms are clean and modern...
Pool is warm and clean...
The front desk person, Asaf, fir no reason had an attitude and wasn't happy with my family...
At the check in, asi don't havea credit card, he was refused to take my daughter's card or cash... He completely missed then we can make a security deposit by debit...
Hotel 2 nights has been paid by PayPal via hotels.com
Anyway, after a while he has agreed to take a deposit via debit... Thanks, God...
He on a regular basis give the was using his attitude to show his power...
Specifically to our 12 years old son...
He was completely creating the rules for swimingpool, gym or pool table..
All this attractions has a rules on the walls...
Pool cannot be uses child alone 12 or younger...
Gym cannot be used for children 14 year or less without supervision...
Pool table doesn't have any rools..
This front desk person created his own rules that everything should be used 18 or older...
I was with my son in swimming pool and played thepool table game, no problem...
But this person attitude or mood just ridiculous...
I will be pleasedto recommend this hotel as is fantastic...
But the management supposed to make the right choices...
Nothing personal...
I will always stay at this property...
Ruben
Ruben 님, 2박 가족 여행
Hotels.com 실제 이용 고객 후기