Great lobby, lovely spa (sauna, pool, steam, ice room, jacuzzi and quiet room, great gym, amazing Michelin recommended restaurant on top floor with great views. Room was good with nespresso machine and kettle and safe. Free bottle of water each day per person. Concierge excellent and so helpful with luggage and getting taxis. Room service and housekeeping not so great and we would often return to our rooms at 5pm and the room was still not cleaned so would have to call up to ask for it to be done. Overall great hotel and if we were to return to Belgrade would stay there again