Sheraton Shanghai Waigaoqiao Hotel

Property class: 4.5
Luxury hotel in Shanghai with 3 restaurants and spa

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Enjoy your visit to Shanghai with a stay at Sheraton Shanghai Waigaoqiao Hotel. Guests can be pampered with massages at the spa, and Bay Leaf, one of 3 restaurants, serves international cuisine. An indoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. The property is just a short walk to public transportation: Jilong Road Station is 5 minutes and North Waigaoqiao Free Trade Zone Station is 6 minutes.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant

Why we love this property

Business bliss
Located in a business district, this hotel features a conference center and spa. Guests enjoy 24-hour room service and a relaxing sauna.
Dining trifecta
Three restaurants offer international dishes with garden views and Japanese flavors. The bar adds evening flair. Buffet breakfasts satisfy all tastes.
Spa escape sanctuary
A full-service spa offers daily massages in serene treatment rooms. The hotel's sauna, steam room, and health club complement a peaceful garden setting.

Room options

Available filters for rooms
Showing 7 of 7 rooms

Room, 1 King Bed

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

Room, 1 King Bed, Harbor View

8.0 out of 10
Very good
(2 reviews)
  • Harbor view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Room, 2 Double Beds, Harbor View

  • Harbor view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

Executive Room, 1 King Bed

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Executive Room, 2 Double Beds

  • City view
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

Premier Suite, 1 King Bed

  • City view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Map
28 Jilong Road, Waigaoqiao Bonded Area, Shanghai, Shanghai, 200131

What's nearby

  • Waigaoqiao Free Trade Zone - 5 min drive - 3.0 km
  • Shanghai New International Expo Centre - 28 min drive - 21.9 km
  • Century Park - 29 min drive - 21.4 km
  • Shanghai Disneyland© - 35 min drive - 34.0 km
  • Shanghai World Expo Center - 39 min drive - 30.2 km

Getting around

  • Shanghai Pudong Intl. Airport (PVG) - 37 min drive
  • Hongqiao International Airport (SHA) - 50 min drive
  • Nanxiang North Railway Station - 24 min drive
  • Shanghai South Railway Station - 31 min drive
  • Shanghai Railway Station - 40 min drive
  • Jilong Road Station - 5 min walk
  • North Waigaoqiao Free Trade Zone Station - 6 min walk
  • Gangcheng Road Station - 21 min walk
  • Airport shuttle (surcharge)
  • Free theme park shuttle

Restaurants

  • ‪农家乐(行南路店) - ‬4 min drive
  • ‪上海人家私房菜 - ‬3 min drive
  • ‪梓亭(外高桥大厦店) - ‬5 min walk
  • ‪一阳轩 - ‬3 min drive
  • ‪Sheraton Club (行政俱乐部) - ‬1 min walk

About this property

Sheraton Shanghai Waigaoqiao Hotel

  • Enjoy your visit to Shanghai with a stay at Sheraton Shanghai Waigaoqiao Hotel. Guests can be pampered with massages at the spa, and Bay Leaf, one of 3 restaurants, serves international cuisine. An indoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. The property is just a short walk to public transportation: Jilong Road Station is 5 minutes and North Waigaoqiao Free Trade Zone Station is 6 minutes.

At a glance

Hotel size

    • 451 rooms
    • Arranged over 51 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite self parking (CNY 56 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Onsite carport

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Free theme park shuttle

Other information

    • Smoke-free property

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Reviews

Sheraton Shanghai Waigaoqiao Hotel Reviews

8.6

Excellent

9.0

Cleanliness

5.8

Location

8.8

Staff & service

9.0

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Good Modern hotel

This is a great hotel and very modern. The rooms were spacious and very comfortable. The wifi was not good at all but it never is in China.
Verified review

10/10 Exceptional

Sheraton Waigaoqiao

one of the best hotels I have been to, - great service - competent English speaking staff - clean, well-kept rooms, - wonderful bathroom, - good location, close to metro line 10 - 44 minutes from the SHA center - great breakfast - dinner is available in the lobby and in the room - sauna, swimming pool, and SPA, great infrastructure. I recommend it to everyone - I will come back here too
Verified review

8/10 Very good

Great hotel under the brand at that location. Hotel however does need a bit of upgrade though. Wasn’t too impressed with room as there are following designs issues: 1) Power sockets at the desk area. The universal socket is under the desk, making it difficult to use. The sockets above the table are at the extreme end, making it far from the working space. I ended using the smaller, narrow side table instead. 2) Electrical switches can be better located. The toilet’s switches are right beside the entrance, when it should be nearer to the toilet itself. 3) The hanging lamp at the sink soils have been placed at the other side when the entrance to the toilet is narrow. I hit it several times. 4) The light switches in the room can be better segmented. Can’t do selective powering off/on. Apart from the room, the breakfast looked extensive, but there actually weren’t much options. I must however compliment the breakfast crew, especially the lady who made my omelette in the morning. She’s always courteous n smiling.
Verified review

10/10 Exceptional

Great hotel! Very fancy and comfortable. All the staff spoke English. We stayed on a high floor that had a bath tub big enough for two with a view of the city. Granted, the view was rather industrial from our side of the building, but we still thought it was cool. We really enjoyed our stay.
Verified review

10/10 Exceptional

Good
Verified review

8/10 Very good

Very good!
Verified review

2/10 Poor

This hotel has No air conditioning, no air exchange. Window has to be opened to get fresh air. Once window opened it's very noisy day and night because close to port. Shocked for the name of Sheraton.
Verified review

6/10 Good

環保不是花錢受罪 ! Environmental friendly ???

喜來登系列酒店的空調太差,天氣稍涼一點就只剩下大堂,會議廳和餐廳會開啟;房間內悶熱不通風。今年下半年住了4次各地的喜來登一樣的問題前台是建議都是開窗睡吧,酒店的空調系統不開無解的。這次在外高橋窗外噪音和氣味無法開窗只能向酒店要風扇降溫。實在離譜! 我的同事住附近酒店就有空調樓層,這次讓我對喜來登酒店是完全反感。環保不等於花錢受罪 The air conditioning in the Sheraton series hotels is so poor. It's turned on only at the lobby, conference hall and restaurant when the weather gets cooler; the rooms are stuffy and not ventilated. In the second half of this year, I stayed at Sheraton hotels in various places 4 times and had the same problem. The front desk suggested sleeping with the windows open. The hotel's air-conditioning system was not turned on. There was no solution. This time, due to the noise and smell outside the Waigaoqiao window, I couldn't open the window and had to ask the hotel for a fan to cool down. It’s outrageous! My colleagues stay in nearby hotels that have air-conditioned floors. This time, I am completely disgusted with the Sheraton Hotel. Environmental protection does not mean spending money and suffering.
Verified review

8/10 Very good

주변의 상업시설 및 식당이 없어 처음 여행하는 분께는 추천하고 싶진않음
Verified review

8/10 Very good

근처지역에 편의시설이 있었으면 합니다 아님 자판기라도
Verified review

8/10 Very good

규모가 큰 호텔이네요 좋았습니다. 직원들도 친절했어요
Verified review

6/10 Good

주변 상점이 없어 저녁 등 식사하기는 좀 부편함
Verified review

6/10 Good

수영장 및 헬스장 좋음. 아침식사는 메뉴가 좀.... 단순함
Verified review

8/10 Very good

편의시설 및 객실 청결함 주변도 조용하고 쉬기에 최적임 단지 주차장 이용시 사전 결제가 되었으면 합니다
Verified review

8/10 Very good

整體設施全備,房間寬闊,整齊清潔,職員有禮,登記及退房快速。
Verified review

10/10 Exceptional

性价比很高,服务很好
Verified review

10/10 Exceptional

만족 스러운 시설과 직원들의 친절함. 약간은 부족한 조식 과 주변 교통. 근처에 편의 시설이 없는건 약점.
Verified review

8/10 Very good

チェックイン時間が1400だったのに1500までチェックインできなかったのはざんねんでした。清掃は極めて丁寧です。
Verified review

10/10 Exceptional

とても良いホテルです。
Verified review

8/10 Very good

重厚な造りで豪華
Verified review

10/10 Exceptional

Sehr gut!
Verified review

10/10 Exceptional

服務人員可以再加強 一開始前臺要了剪刀,過了許久沒送達,需另外再去電才送達。
Verified review

6/10 Good

早餐建議去對面星巴克吃,還比飯店早餐好吃很多
Verified review

10/10 Exceptional

매우 깨끗하고 좋고 가격도 저렴해서 더욱 좋았음
Verified review

8/10 Very good

Como siempre, Sheraton es una garantía

Estancia corta pero agradable después de haber tenido que cambiar de hotel en Shanghai porque el anterior hotel era una ratonera. Zona tranquila y un servicio admirable. Todo limpio y la cama muy cómoda. Lo anoto para mis próximas visitas a Shanghai.