Brook Pointe Inn is a great choice for a stay in Syracuse. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with massages. Other features include a fitness center, a snack bar/deli, and a garden. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
30 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Onsite extended parking
Other information
Designated smoking areas
Property amenities
Food and drink
Snack bar/deli
Traveling with children
Playground
Children's games
What to do
Fitness classes
Golfing nearby
Hiking/biking trails nearby
Boat tours nearby
Working away
24-hour business center
Meeting room
Conference center
Services
24-hour front desk
Laundry facilities
Wedding services
Pool loungers
Romance packages
Facilities
1 building/tower
Built in 1996
Garden
Picnic area
Library
Fireplace in lobby
Fitness center
An indoor pool
Arcade/game room
Bicycle parking
Full-service spa
Banquet hall
Firepit
Outdoor furniture
Traditional architecture
Room amenities
Be entertained
42-inch flat-screen TV
Digital TV channels
Netflix
Streaming services
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board (on request)
Window screens
Sleep well
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Free WiFi
Free long-distance and local calls
More
Housekeeping (once per stay)
Connecting/adjoining rooms available
Local maps
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Aqua Massage. Services include massages. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 15.00 per accommodation, per stay
Optional extras
Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
Late check-out can be arranged for an extra charge of USD 25.00 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per night, plus a one-time cleaning fee of USD 50.00
Pool, spa, & gym (if applicable)
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Long-term renters welcome.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Brook Pointe
Brook Pointe Inn
Brook Pointe Inn Syracuse
Brook Pointe Syracuse
Pointe Inn
Brook Pointe Inn Hotel
Brook Pointe Inn Syracuse
Brook Pointe Inn Hotel Syracuse
Frequently asked questions
Is there a pool at Brook Pointe Inn?
Yes, there's an indoor pool.
Are pets allowed at Brook Pointe Inn?
Yes, cats and dogs are welcome. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Brook Pointe Inn?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Brook Pointe Inn?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Brook Pointe Inn and nearby?
Have fun with nearby activities like boat tours and hiking, and practice your swing on the nearby golf course. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Brook Pointe Inn also has a fitness center, spa services, and an arcade, as well as a picnic area and a garden.
What's the area around Brook Pointe Inn like?
Brook Pointe Inn is a short 11-minute walk from Lake Wawasee and 19 minutes' walk from Creative Fish Art Gallery & ArtZie Workshop.
Brook Pointe Inn Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 3, 2024
Joey
Joey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
William
William, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
Love this place
Great place we have stayed there four times
penny
penny, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 5, 2024
Nice place
It’s a nice little place to stay
Jennifer
Jennifer, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
Timothy
Timothy, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 10, 2024
Bed bugs
Spencer
Spencer, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 9, 2024
Quaint and Memorable Place
Much attention to detail, very quaint place offering perks that are out of the ordinary, which made it that much more adorable. Will definitely stay here again!
Sonja
Sonja, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 5, 2024
Matt
Matt, 5-night trip
Verified Expedia guest review
8/10 Very Good
Sep 3, 2024
The shower head in our room wasn't operating properly, I was told on check out it was being addressed.
Mel
Mel, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 30, 2024
Patrick
Patrick, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Jul 24, 2024
Our toilet wouldn’t even work. When we told staff, they did not fix it. Would not recommend staying here.
Garrett
Garrett, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 23, 2024
James
James, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 7, 2024
Liz
Liz, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 23, 2024
Awesome
This was our second stay! We love everything about the place
penny
penny, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 19, 2024
Karla
Karla, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 17, 2024
Linda
Linda, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 16, 2024
Beautiful property with a lot of amenities. Close to food and lake.
Mark
Mark, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 14, 2024
kenneth
kenneth, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 10, 2024
Nice rooms. Quiet.
ken
ken, 2-night trip
Verified Expedia guest review
2/10 Poor
Jun 3, 2024
Arrived at 330am to find out the heat and television didn't work very outdated beds weren't comfortable notified the front desk just to find out the heat didn't work he lied and said it was fixed just to leave the room he said he would leave a note for the manager to contact me just to find out the manager wasnt there i called back 2 days later just ro find out she still wasnt in we usually stay quite often but probably wont be back we asked to be moved to another room he said they were full
Trisha
Trisha, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
May 30, 2024
My husband and I along with our son and his family stayed 2 nights, very family friendly and pet friendly. Our Dog and Grandbabies loved the trails they had fun exploring.
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 27, 2024
Na
Catherine
Catherine, 1-night trip
Verified Travelocity guest review
8/10 Very Good
May 12, 2024
The staff was super attentive and made us feel very welcome. We had a late night craving & they didn't hesitate to make us a pizza .
We will definitely be back.