We are a family of 4, with two boys age 11 and 14. We booked early over Expedia for a non thrills holiday so expectations weren't high, but we were pleasantly surprised. We hired a car as we didn't want the hassle of taxi's and shuttles and the hotel has secure parking and is easy to get to as long as you have sat nav. Thank goodness for Apple Maps.
We opted for a Solarium suite, with a roof terrace. Perfect size for a family our family. WiFi wasn't the best but good enough. The room was cleaned daily, we had to ask for towels day 1, but generally speaking anything you required was provided. We had dinner at the hotel once, but that was only because we went out most evenings, otherwise the meal was nice, we would probably have got bored of half board after a few days.
We drove to Marajane (big super market) where we stocked up for lunches and going out. Prices are fantastic and equivalent to a UK Tesco or Asda, plus they have a McD's and several other fast food restaurants. The hotel room has a lovely kitchen, FF etc and cutlery so lunches were sorted for most days.
Back to the hotel, they have three pools, one was only for women, a large pool perfect for kids. Lots of kids activities, our boys didn't want to leave the resort. The staff kept the children busy with games at certain parts of the day and with the climbing wall and high ropes, there is plenty to keep children entertained.
Breakfast was good.
Only 20 mins to get to the Medina from the hotel