Is parking offered on site at New Westcliff Hotel?

Yes. Self parking costs GBP 10 per day. Extended parking costs GBP 10 per day.

What are the check-in and check-out times at New Westcliff Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at New Westcliff Hotel?

No, this hotel doesn't have a casino, but Genting Casino Bournemouth (13-min walk) is nearby.

What is there to do at New Westcliff Hotel and nearby?

New Westcliff Hotel has an indoor pool and a sauna, as well as a picnic area and a garden.

Are there restaurants at or near New Westcliff Hotel?

Yes, there's an onsite restaurant.

What's the area around New Westcliff Hotel like?

New Westcliff Hotel is a short 10-minute walk from Bournemouth Beach and 11 minutes' walk from Bournemouth International Centre.

New Westcliff Hotel, Bournemouth: Hotel Reviews, Rooms & Prices

2/10 Poor

Sep 27, 2021

3 night stay

The reception was ok. Cleanliness ok Bed comfort Zero Bathroom Area Zero General atmosphere Zero. Only food available a Breakfast box by the door. Left after one night and had to pay to stay in another hotel Hotel near by provide good service and Evening meal plus cooked breakfast at just a small amount more than the Westcliffe. Cost me an additional £500. Covid Excuse does not apply as I have stayed in 4 hotels in Devon and Cornwall all providing good service and Food. Only worth £40 per night if you did not want to eat and sleep. Would not recommend it to Anyone

Clive, 3-night trip

8/10 Very good

Sep 17, 2021

Nice Hotel, good location

Outside appearance

Matthew, 1-night trip

8/10 Very good

Sep 12, 2021

Good overall

Lovely stay but a few downsides. hot in the room and little air flow when windows were open. Bed was very comfy and it was very clean but water pressure in shower was not very strong. We ordered breakfast which was around £7 but it didn’t meet our expectations as most of it was packaged sugary food. The pool, sauna and jacuzzi was a real highlight, and booking a slot to ourselves was easy.

1-night trip

8/10 Very good

Sep 4, 2021

I think it should be cheaper as they don’t do anything for you no cleaning ect

Leigh, 2-night trip

8/10 Very good

Sep 1, 2021

Great Staff

At first we found all the extra rules quite frustrating (Only 1 hour in the pool at allocates time, no left luggage, no late check out etc) but I have to say the manager really made up for it and was so kind and accommodating and let my kids use the cinema even after we checked out. He made us feel very welcome and for this reason we were happy overall.

Dahlia, 1-night trip

8/10 Very good

Aug 31, 2021

The man on front of house has fantastic customer service skills. Nothing was a problem to him and he was alway's willing to help.

Mark, 2-night trip

8/10 Very good

Aug 30, 2021

Relaxing trip.

It was a very good relaxing trip. So close to the beach and facilities which were all within walking distance. The use of the pool, sauna and jacuzzi was an added plus and helped us to relax even more.

1-night trip

8/10 Very good

Aug 25, 2021

Was fine for a 1 night. Short walk to the beech and town

David, 1-night trip

8/10 Very good

Aug 25, 2021

Quaint and clean, C19 changes worked well, reception desk very helpful, would be nice to have luggage storage as check out is early (the beach is near!!!)

Anthony, 3-night trip

2/10 Poor

Aug 23, 2021

Avoid this hotel

Hotel very poor. Bedroom small and cramped, same with the bathroom. Hot water non existent at peak times in the morning and evening. Continental breakfast served in a box. Very basic and charged £8 but items in the box came with prices on and tbd cost was just over £3

David, 4-night trip

2/10 Poor

Aug 20, 2021

Avoid!!

Avoid room 14!!! I am extremely disappointed having contacted the hotel on two separate occasions and have still not had a response! Rather than write a poor review, I thought I would speak to the lady on the desk to raise my concerns. This has been quite an unpleasant stay for a few reasons - The standard of cleaning in room was terrible even after I addressed this on arrival, the room got hoovered but it still needed cleaning especially around places that needed a pipe to clean the area! The bathroom shower tray was absolutely filthy! Additionally, we didn’t get much sleep at all, due to the bed being so uncomfortable; the springs stick out and so we had to sleep on top of the duvet but also the bed tilts when lying close to the left side by the window! The hair dryer has no safety guard on it and when I dried my hair, I got all my hair sucked into the back and had to cut it out!! I went to the reception desk to ask for a replacement so I could dry my hair after swimming and they said I had to wait for house keeping to arrive but we were checking out so I couldn’t dry it! Also the jacuzzi had scum all around it. When I raised these these concerns I was just told sorry! This wasn’t good enough; the manager wasn’t there to speak too! I would never return or recommend this hotel!

Alison, 1-night trip

4/10 Fair

Aug 17, 2021

Non family friendly room more for travellers wanting to stay in shelter.

Sabeya, 1-night trip

8/10 Very good

Aug 6, 2021

July 2021

I enjoyed the facilities at the New Westcliff Hotel. It was great to have an hour use of the swimming pool all to myself. There is a jacuzzi and sauna though I did not have time to use either. The reception staff are amiable, and I spoke to Mark on several occasions. He was pleasant, easy to approach, and helpful. There was plenty to do in Bournemouth and I took advantage of the hotel's central location. I would happily stay again. However, a single room is quite tight and lacks space. Not very much that can be done about the single rooms I presume, but it is a comment I would make that other hotels tend to have more rooms around the area of the bed and space to walk around. Thank you for the overall positive experience.

Andy, 4-night trip

2/10 Poor

Jul 29, 2021

Stay away.

Check in was the only neutral part of this experience. The room was a box, room 8. I could touch both walls with out stretching. the decor was old. This I can put up with. What I do object to is the state of the bed. This had a broken base, leaving a plank of wood across the bed as the only real support for the mattress.

Wayne, 1-night trip

8/10 Very good

Jul 29, 2021

Family room at New Westcliff Hotel

It was a good stay with what to expect as Covid restriction still followed. Close to the beach and walking distance with breakfast pre packed.

Mohammed, 2-night trip

2/10 Poor

Jul 28, 2021

Not again

Unfriendly staff… Not felt welcomed… Unpleasant room.. Not as big as stated.. Bad quality beds.. Tiny little shower… No air condition or fan Extremely poor quality box breakfast Not value for money at all.

Mayooran, 2-night trip

6/10 Good

Jul 19, 2021

There was no one at reception to welcome us on arrival one member of staff another guests to get there attention as he was working the bar the pillow was dirty had to change them myself i was also denied cutlery had to eat my Chinese with tee spoon overall was not impressed

elton, 2-night trip

8/10 Very good

Jul 5, 2021

Family weekend

All the communal areas are very well updated. However, the rooms leave a lot to be desired, shower was too small and dated, didn’t work properly. A family room was so small the bathroom door hit the beds. You have to use your bath towels for the pool which is not what it should be like. Extra pool towels should be provided. No towel or clothes hooks around the pool, sauna or spa area, apart from in the changing rooms. Only one hand held shower by the spa, so overall not a great experience. Staff very friendly though.

Nilesh, 1-night trip

2/10 Poor

Jul 5, 2021

The hotel room was extremely dated, the toilet was situated inside the room (not in the entrance hall as you come in) so it was like going toilet in the wardrobe. The shower was almost unusable as it literally just trickled - almost no water came out. Would definitely not stay there again.

1-night trip

6/10 Good

Jun 14, 2021

Needs a little TLC

Hotel was fine but just a bit ‘tired’ - noisy/rattling extractor fan in bathroom; very hard bed and fairly flat pillows etc. If I was paying around £50 it’s be fine, but for over £160 I’d have expected a slightly better standard. Compared to Premier Inn or newer Travelodges it was much less comfortable. Staff were helpful; location was great - just the room itself that left a little to be desired.

1-night trip

2/10 Poor

Jun 5, 2021

The guy on the front desk was brilliant- very friendly and helpful but seemed to be running everything all by himself. The shared spaces in the hotel looked like they had been refurbished, except the bar which looked run down. Our room was horrendous, it smelled, the carpet was disgusting, there was rust and dirt all over the bathroom and hairs and skid marks in the toilet. Most of the spotlights didn’t work and the windows were filthy. Whilst putting clothes away we noticed old packets of milk and tea bags in one of the drawers. Truly the worst hotel experience ever- we packed our bags and didn’t stay.

1-night trip

4/10 Fair

Jun 4, 2021

West cliff hotel

It wasn’t nice at all. Staff were rude. No fridge on the bedroom. Stains everywhere. Very disappointed

Edna, 2-night trip

6/10 Good

Sep 20, 2020

Needs a refurb however basic and OK for 1 night

We stayed here for the night, was very basic, a little run down but sufficed is to get our heads down for the night. The shower was pitiful and took 20 mins to use as the water flow was terrible, It had a pics of material with velcro on it as a blind to stick it to the window and the downstairs bar looked like that of a working mans club. For £74 it’s pretty much what we expected in Bournemouth. Good for a quick overnight stay but wouldn’t book it for any longer.

Daniel, 1-night trip

6/10 Good

Sep 1, 2020

Dealing with COVID measures well. More variation with the breakfast boxes would have been nice

Rosscap, 7-night trip

2/10 Poor

Aug 31, 2020

Very poor condition, toilet are not clean. No view close location.😡

1-night trip

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