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Only 1 key card for 2 people: only 2 towels for 2 peoples: towels in kitchen - 0: nothing too hang up the wet or washed clotes Sea view, yes 600 meter too the sea Generally the place is OK, same refresh are needed

Awful. I was given a terrible room. I couldn't sleep from the noise (directly beside main road, with single glazed glass sliding doors that don't even close properly), Given no option to change rooms. An absolute refusal to refund. The corridors reeked. Not enough plugs in room for the appliances. Uncomfortable bed. I had many sleepless nights. Easily the worst hotel I've ever stayed in. And I've stayed in alot! And it's much too expensive. Disgraceful.

What a mistake we made booking the Rocco after staying there 4 years ago! We arrived late to a dirty, badly maintained apartment. We asked for a refund the next morning which was refused; indeed the manager wanted a further £125 damages deposit. As I did not want to be held responsible for the appalling state I asked the manager to take a look. He looked visibly shocked but still no refund. With the help of Hotels.com we secured a move a few days later to a room which was better though far from perfect (the attached pictures are from the second, better apartment). Although we had paid for a 23 night stay we moved out after 16 nights as we could stand it no longer. The TV shows only Al Jazeera news in English, there are no relaxing sunbeds by the cold pool, the sofa is uncomfortable, the kitchen dirty, no hot water and the sink smells as there is no u bend underneath. Finally, be aware that you will be charged electricity upon check out; budget £4 per day for this if you turn off the aircon all day, more if you dont. By the time youve added this you would be better staying in a hotel. In this day and age one should not be held hostage somewhere unsuitable. Very poor customer service! Thank goodness we had the help of Hotels.com!

CORNER STUDIO APT.? BE WARNED!!! Old, worn & nothing like the pic. You are on the back of the block & right above a noisy main Rd. with 24/7 traffic. No spare sockets in kitchen so kettle & toaster on bedroom floor. This is a bad option.

I stayed there 10 nights. Rocco is much cheaper than other Condominium around there. The location is very good. You can walk to Lotus shopping mall and The Blu port shopping mall. There are local green bus from 8:00 - 21:00. Also close wtih Cicadar. The pool is ok clean and quiet. Two washing machines service under the building 40 baht for one washing. Wifi is very good. Use 5 minutes walk to public beach. Easy to buy things because the Kios is under the building. The room was good as I expected. Cleaning was every 3 days. The sofa bed was horrible. I've gotten backache from the sofa bed. Don't forget to open kitchen hood when you're cooking because there was 5 times fire alarm when we were there because neighbour forgot to do it.