2/10
I had very disappointing experience there. This is quite clear because of two reasons.
1. I arrived Hotel for check-in and there was no staff or any memo on reception. I had waited more than 10min and started looking for staff myself. Obviously there was no staff in entire building so I went hotel next to and asked help and they let me check-in. How come I haven't got any pre-information about this???
2. There was no hair dryer in my room so next day I ask for it at reception. They asked me back why there is no hair dryer. How I know because there is no!!! One staff let me to go back my room and wait. Then I had to wait 20 min for nothing. I went back to reception and they said they do not have one so they cannot help me. They could say that from the begining instead of wasting my time.
I am Hotels.com gold member and I've been to many hotels and this is my first time writing bad review because it was really horrible experience for me.
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